Saurabh Jain Posted May 1, 2015 Share Posted May 1, 2015 Painful journey of IPS 4 - back to 3.41 Guests were not able to see forum categories ... with login one can see Reasons given by support a ) patch updatedb) After patch - I could not find - new raeson FTP not workingc) Pl upgrade to 4.03 and see if it resolves.... I uploaded files.... error cane it is already updated...2) Lost Polls in Blogs - All entry images were lost........... No answer 3) Galeery images were lost - Title and comments were converted.... No answer-----------------I will loose all new members.......... and new data... Link to comment Share on other sites More sharing options...
-FP Posted May 1, 2015 Share Posted May 1, 2015 Try downloading and uploading 4.0.3 again, there was an error earlier but they fixed it already. Link to comment Share on other sites More sharing options...
icedream Posted May 1, 2015 Share Posted May 1, 2015 Disable all 3rd plugins and application and run support tools, and check if this fixes.I got this issue before, it was caused by 3rd party application and bad theme cache. Link to comment Share on other sites More sharing options...
Saurabh Jain Posted May 1, 2015 Author Share Posted May 1, 2015 Try downloading and uploading 4.0.3 again, there was an error earlier but they fixed it already.Cannot try now - Support has been not up to the mark... I had been a happy customer since 2008.... but this time.its seems IPS has poorly planned...Disable all 3rd plugins and application and run support tools, and check if this fixes.I got this issue before, it was caused by 3rd party application and bad theme cache.I had disabled all 3rd party apps.... before installing.....I had a ticket for more then 5 days....... but they already told me.... patch has been put on the site.... Link to comment Share on other sites More sharing options...
icedream Posted May 1, 2015 Share Posted May 1, 2015 Cannot try now - Support has been not up to the mark... I had been a happy customer since 2008.... but this time.its seems IPS has poorly planned...I had disabled all 3rd party apps.... before installing.....I had a ticket for more then 5 days....... but they already told me.... patch has been put on the site.... Did you check your httpd error logs? There may be something helpful.My situation is that I saw[Fri May 01 14:23:44 2015] [error] [client 98.210.80.207] PHP Fatal error: Class 'IPS\\rules\\tasks\\ScheduledActions' not found in /my.site/community/system/Task/Task.php on line 502, referer: http://my.site/admin/?adsess=qum4srqrhq0r4gmo1ir2ju7a32&app=core&module=support&controller=supportAnd when I checked application rules directory, I found there was no tasks\ScheduledActions.php. After I installed the ScheduledActions.php from old version, and recache via support tools, it worked. Link to comment Share on other sites More sharing options...
icedream Posted May 1, 2015 Share Posted May 1, 2015 Sorry, I only saw issue #1 before.For 4.0.3 upgrade issue, you should re-download your 4.0.3 files from client area.I didn't use the Blog and Gallery much, sadly no help here. Link to comment Share on other sites More sharing options...
Saurabh Jain Posted May 3, 2015 Author Share Posted May 3, 2015 Disable all 3rd plugins and application and run support tools, and check if this fixes.I got this issue before, it was caused by 3rd party application and bad theme cache.I still have problem...just upgraded again..... how to look into bad theme cache? Link to comment Share on other sites More sharing options...
Daniel F Posted May 3, 2015 Share Posted May 3, 2015 Run the support tools in your acp >system > support Link to comment Share on other sites More sharing options...
Saurabh Jain Posted May 3, 2015 Author Share Posted May 3, 2015 Run the support tools in your acp >system > supportdid not showed any issues Link to comment Share on other sites More sharing options...
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