Artur Pak_423855 Posted April 17, 2015 Share Posted April 17, 2015 Hello team. I have a problem with license. Error: "There was an error communicating with the IPS License Server: Connection timed out. Please try again later or contact IPS technical support for assistance."How fix it?Thanks. Link to comment Share on other sites More sharing options...
Artur Pak_423855 Posted April 17, 2015 Author Share Posted April 17, 2015 Is anybody here? Link to comment Share on other sites More sharing options...
Nathan Explosion Posted April 17, 2015 Share Posted April 17, 2015 Yes, loads of us are.Have you raised this as a support ticket while waiting for a response on here?On the off chance....maybe you are running PHP 5.6.3? http://community.invisionpower.com/topic/410113-php-563-ips4-error-communicating-with-the-ips-license-server/ Link to comment Share on other sites More sharing options...
John 3:16 Posted April 17, 2015 Share Posted April 17, 2015 I had this happen to me, I ran the support tool and it cleared it up. Have you recently moved your forum to another folder on your domain? Link to comment Share on other sites More sharing options...
Artur Pak_423855 Posted April 18, 2015 Author Share Posted April 18, 2015 I have:PHP RequirementsPHP version 5.4.28.cURL extension loaded.Multibyte String extension loadedDOM extension loadedGD extension loadedMySQLi extension loadedOpenSSL extension loadedSession extension loadedSimpleXML extension loadedXML extension loadedXMLReader extension loadedXMLWriter extension loadedZip extension loaded128 MB memory limit. Link to comment Share on other sites More sharing options...
Artur Pak_423855 Posted April 18, 2015 Author Share Posted April 18, 2015 I had this happen to me, I ran the support tool and it cleared it up. Have you recently moved your forum to another folder on your domain?What support tool?No I haven't moved forum to another folder. Link to comment Share on other sites More sharing options...
Artur Pak_423855 Posted April 18, 2015 Author Share Posted April 18, 2015 Is anybody know correct information of connection to license server?PortProtocolURLAnd other Link to comment Share on other sites More sharing options...
John 3:16 Posted April 18, 2015 Share Posted April 18, 2015 In your ISP4 ACP, System Support -> Support -> Select "Something isn't working correctly."That sometime will clear the issue but yes it may be with your firewall. Link to comment Share on other sites More sharing options...
John 3:16 Posted April 18, 2015 Share Posted April 18, 2015 They are typical ports 80 & 443 outbound but they do have specific subdomain. Not sure if that applies but best to ask them on that one. Link to comment Share on other sites More sharing options...
Artur Pak_423855 Posted April 18, 2015 Author Share Posted April 18, 2015 In your ISP4 ACP, System Support -> Support -> Select "Something isn't working correctly."That sometime will clear the issue but yes it may be with your firewall. I can't enter in my ISP, because I can't install it Link to comment Share on other sites More sharing options...
Artur Pak_423855 Posted April 18, 2015 Author Share Posted April 18, 2015 Topic closed. Thanks for all! Link to comment Share on other sites More sharing options...
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