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When will cloud customers be automatically updated to latest release without needing to submit tickets?


Gimpymoo
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We have to submit tickets as we cannot update ourselves.

I was advised that upgrade requests have to go through Install/Upgrade requests which is fine.

The ticket system advises to "do it yourself" to avoid the wait for an agent to do it for you. Cloud customers have no choice. The current wait time is 8 days.

This is not a moan (Well, maybe it is a little), I just think there has to be a better option for Cloud hosted customers?

Many thanks.

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