Is anyone having trouble with their Chat Service? Every time anyone tries to enter our chat room, it just hangs at "Please wait while we load the chatroom...", and nothing ever loads. I opened a ticket about this early this morning, but still haven't gotten any response.

Edited April 13, 201510 yr by dspdrew

Why am I not able to get a single reply to any tickets I have opened?

Hi,

Your tickets are still in the queue, and will be dealt with as soon as possible.