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"Legacy Upgrades" Department on Support Ticket System

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I know you guys are very busy on fixing bugs on the IPS Suite 4 to become a Final stage.

But just a quick question: Is there a problem with the "Legacy Upgrades" Department on your Support System in the Client Area?

I'm waiting since Feb. 16 for the change of my licenses without any reply (after @Mark H forwarded my ticket to the department).

Not a big deal (don't missunderstand), but for now i have time i would spend testing the IPS 4 Suite (upgrades for bug boards from customers etc).

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