February 18, 2015 in Feedback
Finished the upgrade from 3.4.7 to 4.0, but now I'm getting a driver/database error. I've never had this before.
Is there a list of steps I can take to remedy this? Currently the entire site is down.
I ran "repair" on all of the tables in Phpmyadmin, no such luck.
Does your admin panel work ? (Try going to /admin) If it does seach in the ACP for logs and look at the error log.
Alternative: Connect via FTP/File Manager. Look in /uploads/log for an sql error log. It will be titled something like 2015_02_10_sql.cgi
Did you have *any* errors during the upgrade ? , it would be worth looking at the similar titled date_upgrade.cgi file as well.
What does the SQL Error look like exactly? It could be you're seeing the 3.x driver sql error in which case I would suggest you to ensure all files were written correctly by uploading the IPS 4 files on top of them again. It could be you missed some files or it failed during your first upload.
If that doesn't work I would suggest you consider sending a ticket from the client area.
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