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Automatic Ticket Creator


Aiwa
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File Name: Automatic Ticket Creator

File Submitter: Aiwa

File Submitted: 12 Apr 2014

File Category: Integration

Supported Versions: IP.Board 3.4.x, IP.Nexus 1.5.x



Do you need to open private communication with your clients after they purchase something from your store?

With this add-on, you can automatically open the lines of communication by creating a ticket on the purchasing members behalf as soon as they've completed a purchase.

The Automatic Reply allows a few keywords, namely the members name and the name of the package they have purchased. This allows you to tailor the automatic reply for each member.

IP.Nexus 1.5.x is required.

For support, please create an account then submit a ticket.



here to download this file

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  • 3 months later...

it is possible, but would require creating a copy of the action file for each different ticket content.

I'm not sure I understand your last question. The ticket is made only after the purchase has been completed, if you require manual approval of purchases, it won't execute until you approve it.

If you're referring to license key activation, that's not something I can hook into. You would need to do that in your own custom script.

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  • 2 months later...
  • 1 year later...

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