RLPVT Posted February 21, 2014 Share Posted February 21, 2014 OK I was in this hospital and was laid up for a week and my bill came due (Should paid all year in advance) :-) So within only 4 days they suspended my account. It is a self managed hosting plan so while my knowledge is intermediate on VPS I know enough to handle most issues. Well they reactivated the service since we got that all straightened out but now when I pull up the site I cannot access it. My FTP and email works fine, When i look at the services running Apache is running. I ran command to restart Apache and rebooted the server. I can ping the domain but I cannot get the site to come up. This is not the best company and moving form them immediately but can someone tell me what else I should look at? I am getting the it is self managed VPS so we aren't accountable for anything garbage. Any help would be great. My site has been down for 3 days now. Link to comment Share on other sites More sharing options...
rct2·com Posted February 21, 2014 Share Posted February 21, 2014 What do you see in the broswer when you visit your URL? Link to comment Share on other sites More sharing options...
RLPVT Posted February 21, 2014 Author Share Posted February 21, 2014 Chrome = No data received FF = The connection was reset Thanks Link to comment Share on other sites More sharing options...
rct2·com Posted February 21, 2014 Share Posted February 21, 2014 So have you tried nslookup to make sure your URL resolves to your IP? And tried telnet to the IP on port 80 to make sure it's 'listening'? Link to comment Share on other sites More sharing options...
RLPVT Posted February 21, 2014 Author Share Posted February 21, 2014 nslookup goes to correct IP on the domain I pinged the domain and received a response back it's something on the web service I think but apache is running so not sure the issue. I can FTP to the IP and domain and email is functioning Link to comment Share on other sites More sharing options...
RLPVT Posted February 21, 2014 Author Share Posted February 21, 2014 One other thing to add. I can get to subfolders and they will present. For instance I went to my domain/example.img and the image that was there presented itself in the browser. So I can get to folders through the browser but my home page is IP Content and all the other pieces of my site are IP board related, When they shut it down could they have broken something? Could it be IP board related and something I need to fix? I wouldn't think shutting down hosting would cause this but I am not sure. Link to comment Share on other sites More sharing options...
Aiwa Posted February 21, 2014 Share Posted February 21, 2014 Make sure MySQL is running. What happens when you go to domain.com/index.php Link to comment Share on other sites More sharing options...
RLPVT Posted February 21, 2014 Author Share Posted February 21, 2014 When I go there I get the same connection reset message: Chrome = No data received FF = The connection was reset , I stopped and restarted mysql so that isnt the issue Link to comment Share on other sites More sharing options...
Birched Posted February 21, 2014 Share Posted February 21, 2014 Can you verify that mysql is working? Do you use phpmyadmin or similar? Is it possible that your databases were damaged when they shut down (which you may be able to repair)? Link to comment Share on other sites More sharing options...
RLPVT Posted February 21, 2014 Author Share Posted February 21, 2014 I just ran a repaired on all tables just in case but I can get to the DB and everything seems fine Link to comment Share on other sites More sharing options...
Birched Posted February 21, 2014 Share Posted February 21, 2014 Do any php files work? e.g. if you upload a file with a php extension and the following contents: <?php phpinfo(); ?>does it work? Link to comment Share on other sites More sharing options...
RLPVT Posted February 21, 2014 Author Share Posted February 21, 2014 you might on to something none of the php files work Where would I look ? Link to comment Share on other sites More sharing options...
Birched Posted February 21, 2014 Share Posted February 21, 2014 Note: I've learned what I've learned by personal experience, and do not claim to be a server expert. I would start by looking at the apache conf file for the AddHandler and AddType lines. This may be in the main .conf file, or perhaps in something like /etc/httpd/conf.d/php.conf (CentOS default). Link to comment Share on other sites More sharing options...
RLPVT Posted February 21, 2014 Author Share Posted February 21, 2014 I'm not definitely not a server expert but I will check into it. Link to comment Share on other sites More sharing options...
Birched Posted February 21, 2014 Share Posted February 21, 2014 Here's are those lines from my php.conf in case it's useful (note that I may be using a different php handler than you): LoadModule php5_module modules/libphp5.so LoadModule php5_module modules/libphp5-zts.so AddHandler php5-script .php AddType text/html .php Link to comment Share on other sites More sharing options...
RLPVT Posted February 21, 2014 Author Share Posted February 21, 2014 thanks I'll try that. it seems strange with them just shutting the host down that all this could be hosed but hey I have seen worse things :-) Link to comment Share on other sites More sharing options...
rct2·com Posted February 21, 2014 Share Posted February 21, 2014 If you can use PHPMyAdmin and your VPS 'Panel' is PHP too, then it may be that in the Panel, a setting to use PHP just in your domain is switched off. Can you check that? Link to comment Share on other sites More sharing options...
RLPVT Posted February 21, 2014 Author Share Posted February 21, 2014 it's set to mod-php Link to comment Share on other sites More sharing options...
Birched Posted February 22, 2014 Share Posted February 22, 2014 mostly: - take a look at your logs, esp error logs, for clues; look for log messages that occur when you try to view a php page also: - is php still installed? - take a look at your apache config files to make sure everything looks right (as mentioned above) - take a look at php.ini to make sure everything looks ok Link to comment Share on other sites More sharing options...
Mark H Posted February 22, 2014 Share Posted February 22, 2014 Given your description, I'd contact your Host again and politely tell them that your VPS worked before they suspended/canceled it, and will they please get it working again as this is clearly not something you did to cause the problem, but rather something they did. Link to comment Share on other sites More sharing options...
RLPVT Posted February 22, 2014 Author Share Posted February 22, 2014 mark, I totally agree and not liking this host too much. I am moving but it sucks my site is down until I get moved. Link to comment Share on other sites More sharing options...
RLPVT Posted February 22, 2014 Author Share Posted February 22, 2014 Guys I am stuck until I get this moved. Anyone let me pay a couple of bucks to fix this? The hosting company doesn't know what happened. It is something with IP Board and Content not working. Everything else works Link to comment Share on other sites More sharing options...
Aiwa Posted February 22, 2014 Share Posted February 22, 2014 So a script with nothing but phpinfo works? I thought you said a bit ago that nothing php related was executing. Try uploading the IP.Board check_requirements.php file... does it work? Link to comment Share on other sites More sharing options...
RLPVT Posted February 22, 2014 Author Share Posted February 22, 2014 Yes sorry if I confused things work OUTSIDE of the IP board or anything else php Link to comment Share on other sites More sharing options...
Aiwa Posted February 22, 2014 Share Posted February 22, 2014 Anything in your error logs? Any SQL errors? /cache/sql_error_latest.cgi Link to comment Share on other sites More sharing options...
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