Jump to content

I was just about to renew my fee for IPS Suite


Calvin39
 Share

Recommended Posts

I was just about to renew my fee for IPS Suite, however I would like to ask a question, I believe the charges have changed again from what I have read. before you were aloud to let it lapse until you wished to renew your account then became dormant untill you renew, then on renewal you paid your $60 for six months and you carried on.

Now reading the board I have read this has now changed again and that if I renewed now for 6 months it would be renewed back to September giving me a month before I would have to pay again.

Can anyone help me with an answer as I cannot ask support as I have no access

Many thanks

Link to comment
Share on other sites

I was just about to renew my fee for IPS Suite, however I would like to ask a question, I believe the charges have changed again from what I have read. before you were aloud to let it lapse until you wished to renew your account then became dormant untill you renew, then on renewal you paid your $60 for six months and you carried on.

Now reading the board I have read this has now changed again and that if I renewed now for 6 months it would be renewed back to September giving me a month before I would have to pay again.

Can anyone help me with an answer as I cannot ask support as I have no access

Many thanks


Must be a mistake there...


Our product licenses renew on a six month basis*, providing continued access to software, support, and services.

If you do not renew on your expiration date, your products will continue to function. However, support, software downloads and additional services (such as the IPS Spam Monitor, and IPS Marketplace) will be unavailable until you renew.

You can renew at any time without penalty to regain access to IPS services.

The renewal cost we show on this page is what your renewal will be in 6 months based on the products you've chosen and the current renewal pricing.

Link to comment
Share on other sites

However....

If you already have one active application, renewing other apps will not start the clock again.

So say you have IP.Board renewed until Feb 1st. Renewing IP.Content now will still be at the full renewal price but the renewal period will end on Feb 1st.

So you will only get 2 weeks for your renewal instead of 6 months.

Just to complicate matters ;) I believe that if you purchase a new app, then the price is prorated to allow for the period that other apps have left to run until they have to be renewed. Or I am sure that used to be the case - not checked recently.

Link to comment
Share on other sites

However....

If you already have one active application, renewing other apps will not start the clock again.

So say you have IP.Board renewed until Feb 1st. Renewing IP.Content now will still be at the full renewal price but the renewal period will end on Feb 1st.

So you will only get 2 weeks for your renewal instead of 6 months.

Just to complicate matters ;) I believe that if you purchase a new app, then the price is prorated to allow for the period that other apps have left to run until they have to be renewed. Or I am sure that used to be the case - not checked recently.

pretty sure thats supposed to be manually fixed if so.

there was a something last year that may be involved, if you had items out of sync, iirc, they were synced in a manner to gain you time.

memory is fuzzy there though but, due to nexxus iirc, I gained a month on forums/content/downloads.

Link to comment
Share on other sites

No - pretty sure this is the correct situation.

You have to pay for missed time up to 6 months if you already have one active application.

Mind you never have been sure why if you cancel a renewal, you loose support / download for that app even if you have paid for the 6 months. The backdating I can understand but the not honouring a paid period I do not. Maybe this is a limitation of nexus?

Link to comment
Share on other sites

If you have IP.Board active and it expires Feb 1, when you renew another application that was previously cancelled, you will pay the renewal amount but it will also expire when the rest of the suite expires (Feb 1 in this case). This is to prevent users from cancelling an application, paying a dollar or two (or if they waited until the day before expiration, even less than a dollar), and getting full access to all of the updates that were released in the entire 6 month period.

Ian is correct, and this is intended.

If your suite, however, is not active, then when you renew it you get the full 6 month period from the time you renew - you don't have to "make up time".

Link to comment
Share on other sites

If you have IP.Board active and it expires Feb 1, when you renew another application that was previously cancelled, you will pay the renewal amount but it will also expire when the rest of the suite expires (Feb 1 in this case). This is to prevent users from cancelling an application, paying a dollar or two (or if they waited until the day before expiration, even less than a dollar), and getting full access to all of the updates that were released in the entire 6 month period.

Ian is correct, and this is intended.

If your suite, however, is not active, then when you renew it you get the full 6 month period from the time you renew - you don't have to "make up time".

it would be nice if you gave some consideration to piracy issues with Nexus and IP.Content, specifically people purchasing subscription, harvesting content, then cancelling. Why can't IP.Content protect owners by default by implementing a token system (as Marcher was kind enough to create a mod for?). You are essentially worried about the same issue I am about piracy (buying then cancelling after a quick download)

Link to comment
Share on other sites

it would be nice if you gave some consideration to piracy issues with Nexus and IP.Content, specifically people purchasing subscription, harvesting content, then cancelling. Why can't IP.Content protect owners by default by implementing a token system (as Marcher was kind enough to create a mod for?). You are essentially worried about the same issue I am about piracy (buying then cancelling after a quick download)

I am aware of the feature request you've submitted. I am also aware it has gained very little traction because it is a relatively niche need. We have other feedback we feel is higher priority and needs to be attended to - unfortunately there are only so many man-hours in a day and we have to focus on the biggest priorities first. In the future it is possible you will see this as a stock feature, but it has nothing to do with the topic at hand. :)

Link to comment
Share on other sites

 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...