moneym Posted July 31, 2013 Share Posted July 31, 2013 " alt="0c6779308e91129dcf98a014ff9c6c46.png"> " alt="da0e410a02c477c7394dd3604aeba0ff.png"> [#20X64] Could not load the purchase you are trying to edit. Your account credit balance: $20.00 What is my problem? why can not I activate my license? Support does not answer me for a second day! Link to comment Share on other sites More sharing options...
Wolfie Posted July 31, 2013 Share Posted July 31, 2013 What is my problem? why can not I activate my license?Support does not answer me for a second day! Could be they are looking into it or they may have a lot of tickets slowing them down. Considering that only IPS would know, asking here in the forums won't really help much, as no one else can dig into your account. Just be patient, they will address the issue. :) Link to comment Share on other sites More sharing options...
bfarber Posted August 1, 2013 Share Posted August 1, 2013 Hello, I liked up your ticket and suffice it to say, the task at hand is not as simple as it is being portrayed here I'm afraid. We will assist you through your ticket, as we have been doing. You have been receiving multiple responses each day, so it is not a case of no response for 2 days. Thank you for your patience while we assist you with the issue you are facing. Link to comment Share on other sites More sharing options...
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