Jump to content

Can't Renew My License


Recommended Posts


I'm having some problems renewing my license.

Everytime I try to pay, instead of going to paypal page to confirm the payment, it goes to my paypal home page. (I can't pay)

Note: I renewed my account several times. I know how is the process.


Link to comment
Share on other sites

I send a ticket 20 hours ago.

I guess the support is working on a solution to my problem.

Having a similar issue, except when I clicked on the link to pay my renewal fee in the client area my invoice auto-cancelled itself, and now I'm unable to pay my renewal.

Did you ever get this resolved?

If not I'd resubmit another ticket to both IPS Accounting and PayPal to get this issue resolved.

Link to comment
Share on other sites

  • 2 weeks later...

Unfortunately, InvisionPower can't solve my problem and the paypal support don't replied my support request.

The weird thing, is that I use paypal to pay almost everything on the internet, without similar problems.

The problem here(on Invision) started after I bought the IP.Gallery. Now, instead of going to the paypal default payment page (where you can log in and chose you credit card to pay), you go to the paypal index page.

Link to comment
Share on other sites

PayPal replied my request... There's nothing wrong with my account to make this error happen, since all my other payments are OK.


That's what I think is happening, the Invision Site is not making the invoice correctly after I bought the IP.Gallery.

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...