Bobbins Posted May 24, 2013 Share Posted May 24, 2013 Hi, I renewed my license yesterday, and I was just wondering how long it usually takes to process the payment? It's still currently under review. Thanks. Link to comment Share on other sites More sharing options...
AndyF Posted May 24, 2013 Share Posted May 24, 2013 We review all orders to protect both you and us from fraudulent transactions. This means that there is sometimes a delay in processing your order (up to one business day) however during business hours expect a one hour activation time. Feel free to contact customer support for order status. However it is usually quicker than that, so do not worry. :) , Accounts / Billing will be open in a few hours and will be able to process your renew. Link to comment Share on other sites More sharing options...
Bobbins Posted May 24, 2013 Author Share Posted May 24, 2013 Ok thanks, I made the payment yesterday @ 21.06 GMT, and it's now 16.19 GMT Link to comment Share on other sites More sharing options...
Ryan Ashbrook Posted May 24, 2013 Share Posted May 24, 2013 It can take up to 48 hours for payments to be approved. Thank you for your patience. :) Link to comment Share on other sites More sharing options...
Bobbins Posted May 24, 2013 Author Share Posted May 24, 2013 Thanks Ryan, I have no problem with waiting, just wasn't sure if there was a problem somewhere. :thumbsup: Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.