BobbinsMay 24, 2013 in Feature Suggestions
Hi, I renewed my license yesterday, and I was just wondering how long it usually takes to process the payment? It's still currently under review.
We review all orders to protect both you and us from fraudulent transactions. This means that there is sometimes a delay in processing your order (up to one business day) however during business hours expect a one hour activation time. Feel free to contact customer support for order status.
However it is usually quicker than that, so do not worry. :) , Accounts / Billing will be open in a few hours and will be able to process your renew.
Ok thanks, I made the payment yesterday @ 21.06 GMT, and it's now 16.19 GMT
It can take up to 48 hours for payments to be approved.
Thank you for your patience. :)
Thanks Ryan, I have no problem with waiting, just wasn't sure if there was a problem somewhere.
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