Tier II Support

[Rubicon]

My support ticket was moved over to the "Tier II Support" today, what is Tier II Support? My ticket has been "in progress" the last 4 or 5 hours. I hope they can solve this.

Im having serious problems upgrading my forum :-(

[Ryan Ashbrook]

Tier II is the advanced support department. I'm looking into your issue, however it's a bit tricky to handle.

[Rubicon]

Ok, I was just curious :-)

I originally converted from phpbb, long time ago. After that IPS has handled my upgrades. My board is "clean", no 3rd party mods :-)

Thanks again for your hard work!