Jump to content


Email from board is considered AS spam

Recommended Posts

In last time few members complain, they don't get emails from my board.

I tested it, they're right, I used few my email addresses and I got email to SPAM directory or nothing.

Then I sent email directly from my email address which is used as admin email. I got emails.

So there are some problems with board. Emails sent from board are considered as SPAM (gmail.com) or aren't delivered (some slovak email providers).

There is nothing bad with my domain. I tried Email tester in ACP I filled up "From" with my other email address (other domain) and email still wasn't delivered.

I think issue has appeared after upgrade 3.2.3 → 3.3.4

Link to post
Share on other sites

In last 6 years I didn't have problems with this, so I don't know what I should do with server side responsibilities. I never needed this. Issue appeared after upgrade to the latest version what is few days ago. So I don't know what you're asking for.

And when I send email via board to my admin email, email is delivered. But not to gmail (spam).

Link to post
Share on other sites

Its likely that your website is banned by specific email providers. Especially if you are not following the requirements set out by various email providers and by anti spam laws. Its well possible that spammers have used your domain or that email providers have blacklisted your email as spam.

Please see: http://www.dmarc.org
You should create a SPF record or ask your host to do this: http://www.openspf.org/
Check your server for open relays: http://www.checkor.com/

Link to post
Share on other sites
  • 10 months later...
This topic is now closed to further replies.
  • Recently Browsing   0 members

    No registered users viewing this page.

  • Create New...

Important Information

We use technologies, such as cookies, to customise content and advertising, to provide social media features and to analyse traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners. See more about cookies and our Privacy Policy