Aiwa Posted October 18, 2012 Posted October 18, 2012 As an aside, Shoutbox was a community project ages ago that Michael maintained / updated and only recently passed on to JLogica.
Rimi Posted October 18, 2012 Posted October 18, 2012 Yes, I'm aware that the IPS staff, especially Matt, invests long hours each day scrutinizing client requests. However, this is not obvious to an an outsider who is trying to scan the forums. I think it's more obvious that they care about other people's opinions if you look outside of IPS. http://adminextra.com/threads/ips-get-involved.6092/ http://www.theadminzone.com/forums/showthread.php?t=97733 Now I think it's completely reasonable for a company to go to a general discussion forum about it's topic and request feedback on what they can do to get more customers. It's a good marketing strategy. But the management is actually replying back to the feedback over there. That's something that rarely happens here on the IPS community, and in fact, they've stated multiple times that it's unrealistic for them to respond to every piece of feedback. Yet, they have no problem doing it if the feedback is posted somewhere else (again for marketing reasons of course - completely understandable). IPS has no reason to go out and ask us for what we'd like to see in 4.0 because we already say that, but it'd be nice if they gave us the same detailed responses they're giving to people who aren't their customers. That's what I mean by developing community and why I feel this one just isn't that engaging. Xenforo in it's beginning stages was a great community. I'd love to see IPS be more like that. So basically what I'm trying to say is that don't look on this community for proof that IPS listens to their customers. Look on other sites and you'll see them not only respond back to feedback and immediately implement it (http://adminextra.com/threads/ip-content-notifications.6107/) but also respond back to it. Or just stalk bfarber. He's the best on IPS when it comes to responding to feedback.
bfarber Posted October 19, 2012 Posted October 19, 2012 Frankly, making 3 (virtually identical) topics on 3 separate sites that cater to potential customers in our market to find out what they think about us, what they feel we can improve on, and what they're waiting to see ... and replying to those topics ... is completely detached and irrelevant to our responses here. We respond to TONS of feedback here if you look around. We don't reply to everything posted, but we really do reply to a lot here. One thing you should understand is that our company forums here are here to assist us in running our business. This is not meant to be a general chat forum, or a default hangout, or anything like that. We are here to serve our clients, and our forum helps us in doing that. This is why we got rid of a (public) general chat forum for instance. It's just not appropriate for a professional business website. Note that my response has nothing to do with the suggestion of running a link directory. I do not know if we will do something like that (again) in the future or not at this time. I do, however, request that everyone replying to this topic keep it civil. Some posts are starting to go a bit farther than necessary.
Rimi Posted October 19, 2012 Posted October 19, 2012 Frankly, making 3 (virtually identical) topics on 3 separate sites that cater to potential customers in our market to find out what they think about us, what they feel we can improve on, and what they're waiting to see ... and replying to those topics ... is completely detached and irrelevant to our responses here. We respond to TONS of feedback here if you look around. We don't reply to everything posted, but we really do reply to a lot here. One thing you should understand is that our company forums here are here to assist us in running our business. This is not meant to be a general chat forum, or a default hangout, or anything like that. We are here to serve our clients, and our forum helps us in doing that. This is why we got rid of a (public) general chat forum for instance. It's just not appropriate for a professional business website. Note that my response has nothing to do with the suggestion of running a link directory. I do not know if we will do something like that (again) in the future or not at this time. I do, however, request that everyone replying to this topic keep it civil. Some posts are starting to go a bit farther than necessary.:) That's what I'm saying. This forum is a business. Not a community. That goes back to what I said earlier about how I don't expect the directory to be added. :)
Joel R Posted October 29, 2012 Posted October 29, 2012 ... And going back to the primary topic, I would love to see a client directory. You have no idea how many times I've gone scavenging in people's IPB profiles or signatures to find links to their websites. I've even gone so far to register on other people's sites and to email the board owners to ask how they do certain things. I'm kind of surprised that IPB doesn't have a voluntary "showcase" of their clients, both big and small. I would find this to be a fantastic and useful resource. Sometimes it's far easier to learn through mimicry than it is through outright inspiration. +1 (And no, the list of customers on the homepage of InvisionPower.com doesn't count. Because let's face it, my forum starting from scratch just won't turn into NASA's forum any time soon >_< ).
Eric Allione Posted October 29, 2012 Author Posted October 29, 2012 You have no idea how many times I've gone scavenging in people's IPB profiles or signatures to find links to their websites.Thanks for refocusing the topic. I do a lot of profile digging too.
Joel R Posted October 30, 2012 Posted October 30, 2012 Here's a link to another topic that might help IPB administrators showcase and chat with other owners: http://community.invisionpower.com/topic/281931-show-your-forums-here/ Hope this helps! Joel
ADKGamers Posted November 7, 2012 Posted November 7, 2012 After reading this topic a few times I've created this: http://www.ipb-directory.com/ Yes, it's a top-list site, but I believe that will help weed out the ones that aren't active or end up moving away from IPB in the long run. This will allow those who have active sites to stay at the top of the list for people to see. Also if anyone wants to create new graphics for the site as well feel free. The logo is 300x100. Small button is 88x31 and the banner should be 468x60. If more people start joining and posting their forums I will end up looking for some help with the site, so anyone who might be interested let me know. If you guys don't like this idea. . well I'm fine with that. haha Just figured I'd try to help the community out. But let me know either way!
Eric Allione Posted November 7, 2012 Author Posted November 7, 2012 Thanks a lot for the initiative. But I suggest making a category for research (I put mine into "science and nature" which isn't really a fit).
ADKGamers Posted November 7, 2012 Posted November 7, 2012 Thanks a lot for the initiative. But I suggest making a category for research (I put mine into "science and nature" which isn't really a fit). I apologize, I meant to add that to my last post. So I will do that here: If you have any suggestions for more categories, PLEASE feel free to let me know and I will add it.
Joel R Posted November 7, 2012 Posted November 7, 2012 Hey ADK Gamers, Can I ask how you got that sweet slider on the adkgamers.com homepage?
Hexsplosions Posted November 7, 2012 Posted November 7, 2012 I didn't purchase IP.Board, nor do I pay my renew fees, to fund frivolous activities like managing submitted links. It adds no value whatsoever to the service IPS provide me. Taking IPS staff away from their core purpose, to produce and support this superb software, means less time is spent on resolving issues and improving the software. You can argue that "reviewing a few links" won't take much time, but the reality of the situation is that reviewing links will take time, links will be reported by those who believe them to be inappropriate, topics will be created by disgruntled clients who haven't had their links approved, decisions will be debated... the list goes on. Voted no. Waste of time.
ADKGamers Posted November 7, 2012 Posted November 7, 2012 I didn't purchase IP.Board, nor do I pay my renew fees, to fund frivolous activities like managing submitted links. It adds no value whatsoever to the service IPS provide me. Taking IPS staff away from their core purpose, to produce and support this superb software, means less time is spent on resolving issues and improving the software. You can argue that "reviewing a few links" won't take much time, but the reality of the situation is that reviewing links will take time, links will be reported by those who believe them to be inappropriate, topics will be created by disgruntled clients who haven't had their links approved, decisions will be debated... the list goes on. Voted no. Waste of time. That's why I went ahead and created the IPB-Directory.com I think it's better that a 3rd Party does that anyways, no matter who is running it.
Hexsplosions Posted November 7, 2012 Posted November 7, 2012 That's why I went ahead and created the IPB-Directory.com I think it's better that a 3rd Party does that anyways, no matter who is running it. I'd agree with that, 100%. :)
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