Alfa1 Posted October 4, 2012 Share Posted October 4, 2012 I'm strongly considering to migrate my big board to IPS. One of the functions that I miss in IPS is an account history log. This is a function my staff and I use every day to resolve support issues. The account history log keeps track of all changes to an account. The staff can therefore see if, when and by whom:the username was changed email addresses changed usergroups where changed, added, promoted, demoted, automatically or not. bans took place accounts were merged email bounced and deactivated the account subscriptions started, ended etc. Such information is crucial when resolving a support request. For example the frequently asked questions: Why doesn't my account work? Why is my account demoted? Why are my subscription functions gone? Link to comment Share on other sites More sharing options...
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