April 1, 2012 in Feedback
First off I sent an email to the main client account information email address. This is the third time I have had to either go back and reset m account and change my password and it wasnt because of me changing it or someone else trying to get into my account. I havent seen anyone else complain about this but it seems this whole account on this forum and it being tied to your client area log in is messed up. And any time you make changes there is a break in something.
This time I didnt change anything I just came to forum and tried logging in and sure enough password was invalid and no it wasnt me typing in error and when I sent another password when I clicked the link I got an error in the link. I am starting to wonder who and what is making changes on my account.
I would like to understand this issue. Also some feedback when I got this error last week trying to reset my password with a bad URL in the email it left me with no way to post anything. I would suggest allow a guest posting area that is controlled so people dont have to bog the site down with usless log in credentials. A simple locked down forum would be appreciated. when we cant log in and then there isnt a need to create another bogus account just for the sake of trying to reach someone or post an issue.
I obviously was able to today request a reset but as to why I needed to is concerning.
Same here. A heads-up announcement would really be appreciated next time.
Well at least someone would have responded. Wow not sure but I am tired of my account just stopping or my password being changed when i didnt change it.
No feedback as to why either. I sent an email to client services and no response either.
This topic is now archived and is closed to further replies.
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