Nathanial Posted November 12, 2011 Share Posted November 12, 2011 Hi, I'm unable to view the customer board. I did renew my license. It was very strange, because I tried to request my password, and the forums said that it couldn't find my email address. When I tried creating an account here, however, it said my email was already in the system. I do have a valid license. I haven't had to use these boards before, if I recall. Is there somewhere I can plug my license key into to be able to use the customer boards? My license is under Nathanial Benton. I tried using the forgotten password link, and it says my email isn't in the system. Yet when I register, it won't let me because it IS in the system. What gives? Link to comment Share on other sites More sharing options...
broni Posted November 12, 2011 Share Posted November 12, 2011 What do you mean by "customer board"? Link to comment Share on other sites More sharing options...
Aisha Posted November 12, 2011 Share Posted November 12, 2011 What do you mean by "customer board"?The customer lounge.. Link to comment Share on other sites More sharing options...
Nathanial Posted November 12, 2011 Author Share Posted November 12, 2011 Yes, I mean the customer lounge. I just want to also note, I had to use facebook to sign up, since my email is "in the system" to say, when I try to register, but not when I tried to request my password. Kinda strange, huh? Is there something I'm supposed to do, or what? Link to comment Share on other sites More sharing options...
Aisha Posted November 12, 2011 Share Posted November 12, 2011 Just submit a ticket in the client area and they'll sort it out for you...on Monday. Link to comment Share on other sites More sharing options...
Nathanial Posted November 12, 2011 Author Share Posted November 12, 2011 Haha, fun. Okay, I'll just go ahead and do that then. I just wanted to make sure there wasn't something I could do from my end to verify my license. I appreciate it, Aisha. Link to comment Share on other sites More sharing options...
Aisha Posted November 12, 2011 Share Posted November 12, 2011 I really don't know what you can do. Are you logging in with the same email here that you use for your client area? It should all be the same info. Link to comment Share on other sites More sharing options...
Nathanial Posted November 12, 2011 Author Share Posted November 12, 2011 When I try to, I get invalid login data. I'm even already logged into the customer area. I tried logging out of the customer area just to be sure, and logging in again as well. No go. Password request, it's not in the system. Try to register with it, it is in the system. I went ahead and opened a support ticket. I don't know what else I could possibly do. Link to comment Share on other sites More sharing options...
Aisha Posted November 12, 2011 Share Posted November 12, 2011 Well, good luck, have fun, and all that good stuff. If you actually need help with something regarding your IP.Board then feel free to PM me or something. Link to comment Share on other sites More sharing options...
Nathanial B. Posted November 12, 2011 Share Posted November 12, 2011 Rhett at IPB helped me solve this. Thanks everybody! Link to comment Share on other sites More sharing options...
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