2rough4u Posted June 22, 2011 Share Posted June 22, 2011 Hi guys, My topic has been moved and I can not access it now: http://community.invisionpower.com/topic/340100-useful-graphic-stats-for-ipb-3x/[#10340] You do not have permission to view this topic. I've got membership through your partner - IBResource.ru. Link to comment Share on other sites More sharing options...
AndyF Posted June 22, 2011 Share Posted June 22, 2011 I did not move it but its in the Product Modifications forum. :smile: , I do not know how IBResource works regarding active status here, although you are in the Active Customer group. Its possible although unlikely if you had say an active Blog licence but your Board licence had expired, you would lose access to the Board sections (the same as any application) but retain Blog access and the 'active customer' group as you still had active support for a product. Try logging out of here and back in again, to resync your permissions. I'll move this to Company Feedback as its in Community Chat. You're best option is to submit a ticket in the Client Centre for assistance really as accounts will be able to tell exactly what the status of your account is. Link to comment Share on other sites More sharing options...
2rough4u Posted June 22, 2011 Author Share Posted June 22, 2011 Its possible although unlikely if you had say an active Blog licence but your Board licence had expired, you would lose access to the Board sections (the same as any application) but retain Blog access and the 'active customer' group as you still had active support for a product. Yep, that's my case exactly... Link to comment Share on other sites More sharing options...
2rough4u Posted June 22, 2011 Author Share Posted June 22, 2011 Andy, Is it possible to move topic back to global discussions forum since I'm aithor of it? :) Please. Link to comment Share on other sites More sharing options...
Michael Posted June 22, 2011 Share Posted June 22, 2011 It you don't have an active license for a product (IP.Board, in this case), then you don't have access to the forums for issues related to that product. The only way to maintain that access is to maintain your active status of that license. Link to comment Share on other sites More sharing options...
2rough4u Posted June 22, 2011 Author Share Posted June 22, 2011 I have 3.1 license, but I've purchased russian customized one at IBResorce.ru. I already discussed this issue with IPS sales dept and with IBResource.ru sales guys, but the only way they all advised to me was to buy new one at IPS... nice partnership scheme, yeah. Cheers... love you. Link to comment Share on other sites More sharing options...
2rough4u Posted June 22, 2011 Author Share Posted June 22, 2011 I don't quite get, why my topic has been moved to Product Modifications forum, as it's a stand-alone script... Link to comment Share on other sites More sharing options...
Ph-A Posted June 22, 2011 Share Posted June 22, 2011 IPS sales dept and with IBResource.ru sales guys, but the only way they all advised to me was to buy new one at IPS... The only way out. Client IBResurse - no customer IPS You are not the first. Link to comment Share on other sites More sharing options...
Kessler Posted June 22, 2011 Share Posted June 22, 2011 I don't quite get, why my topic has been moved to Product Modifications forum, as it's a stand-alone script... I moved it because you placed it in the community general chat and it's in relation to an IPS product. More specifically, an add-on/mod for IP.Board of some sort. Are you able to access the Modifications Development forum? If so, it could get moved there. Link to comment Share on other sites More sharing options...
2rough4u Posted June 23, 2011 Author Share Posted June 23, 2011 Kessler Yep, I'm able, pls move to Modifications Development forum. Link to comment Share on other sites More sharing options...
AndyF Posted June 24, 2011 Share Posted June 24, 2011 I've moved it to Modifications Development although ideally if you have not you should (as I put in my post above) submit a ticket to accounts assistance as they will be able to determine the status of your account. :) Link to comment Share on other sites More sharing options...
gils2 Posted July 17, 2011 Share Posted July 17, 2011 Since I am in a similar boat - bought license for IPB 3.1.4 through IBResource.ru do I have to re-purchase it through IPS themselves in order to retain access to all the modifications that are posted in the marketplace? Link to comment Share on other sites More sharing options...
AndyF Posted July 17, 2011 Share Posted July 17, 2011 Since I am in a similar boat - bought license for IPB 3.1.4 through IBResource.ru do I have to re-purchase it through IPS themselves in order to retain access to all the modifications that are posted in the marketplace? You are probably best to contact accounts@invisionpower.com to determine the status of your account here, they will be able to lookup your account and tell you. :) I'm not sure how it works from a third party as such. Link to comment Share on other sites More sharing options...
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