June 8, 2011 in Feedback
Giving a big THANK YOU to the support folks at IPB and here in this IPS community. For four days I have watched my small business burning to the ground while the host Register.com ignored my support requests. I am not a technical person and struggle with tech issues, but Jason H and Andrew M were patient with me and gave me the information I needed to pass along to the "Gomer Pyles" at Register.
My community -- The Neighborhood -- is back online. Thanks to IPS & the Tech Support.
I am deeply grateful. And I am eager to get my community moved and hosted here because not only are these folks efficient, smart and helpful - the pricing is fair and the quality is top notch.
Thank You doesn't seem like enough when trying to express appreciation for the folks who put out the fire that was destroying everything I've given my life to for the last 8 years. But Thank You.
Glad you got it sorted. :)
Well done to IPS.
Just as a tip - make sure you have a backup at the most a week old at any time of both files and your database. :)
thanks for the tip!!! And thanks for your help with this issue as well. Much Appreciated!
Without opening a new thread, I noticed there are lots of bug tracker reports now designated as "Fixed". It's obvious IPS staff is working really hard on delivering us as stable as possible Beta 2 and I would like to thank them for the effort.
At times, it may seem we're "nagging" and complaining but rest assure, we are aware of and we do value your efforts! ;)
Thank you for the positive feedback. :)
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