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I have just purchased an ipb forum license....all went great....then I tried to open a topic here with my username / pass from my client area : does not work

forgot my password, email not found / user not found
submitted support ticket - they said to enter user and pass from client area (obviously) - still does not work
emailed the admin of these forums - no response

My account does not work for both client area and these forums, can someone please check the issue please?

Email in question:


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I believe they need to confirm the purchase was made (payment went through etc). Also this is a weekend, which means there is less sales staff on all the time.

You should be confirmed as a customer within the first 24 hours of purchase. If you are not confirmed in that time period, you should then send a support request.

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