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Waiting for a ticket reply?


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I'm not sure how to inquire about a ticket that hasn't received a reply in almost 48 hours, so I'll try here. Could I get someone to look at Ticket #: 735757 please?

I understand it's a more complicated issue to do with Nexus, but I feel where it has been sitting in general support without a reply for almost 2 days that there hasn't been a tech familiar enough with the issue to look into it. If that's the case, a bump to T2 by now may have been appropriate, or some kind of response at least would be appreciated :)


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