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hello all,
please don't close my topic
i try to download some free modifications but when i push download forum announce me that:

[#10848] We're sorry, but you cannot download files from our Download Manager. If you are seeing this message, it is because you do not hold an active IPB license. If this is a mistake, please contact an administrator. Otherwise, why not show your support for IPB and purchase a license?



If you hold a perpetual license for the software, you need only purchase the yearly support option to gain full access to this site.



what can i do?
i don't found some informations in help files about this error
also i don't found the help topic where i can write my problem


please help me, thanks

You need to have an active IPB license.

If you have one, log in to the forums with the same email address as your client centre and you will be allowed access. If this does not work then raise a ticket.

If you do not have one then you will need to purchase one.

Quote
[#10848] We're sorry, but you cannot download files from our Download Manager. If you are seeing this message, it is because you do not hold an active IPB license. If this is a mistake, please contact an administrator. Otherwise, why not show your support for IPB and purchase a license?

If you hold a perpetual license for the software, you need only purchase the yearly support option to gain full access to this site.



Theres your answer... this is not the support forum either...

  • Community Expert

As mentioned you need to have an active license in order to download files from our Marketplace, if you do have one but still have troubles downloading the files you're welcome to open a ticket in your client area or email accounts@invisionpower.com.

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