January 25, 2011 in Feedback
Just wanted to say a public thank you to the guys who give us such great technical support - particularly Jason H - who tonight has restored my forum AND upgraded it (from 2.4 to the latest version) in just a couple of hours from the request being put in.
Have had a ghastly 3 days with my server being hacked so badly it was totally unfixable. Getting a new server commissioned, salvaging data, and getting everything working again has been an absolute nightmare - and I could have killed a couple of technicians at my server hosts AND my server administrators by the end of it. And the end bit was the restore and upgrade of my busy subscription forum. I was DREADING it all going wrong - or taking days - or ... But it was clockwork!! :thumbsup:
Thank you for your positive feedback :)
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