ibnyaffa Posted July 30, 2010 Share Posted July 30, 2010 hello again its me the noob lol ok so so far i have everything looking good on my site and forum and im loving it.. one thing though.. when i first got the forum up and running i got an email from support for my ftp server address user name and password. and thats what i have been using to upload my files to my site.. now the question is how do i change that ftp server user name and password that the support team gave me info to? Link to comment Share on other sites More sharing options...
Collin S. Posted July 30, 2010 Share Posted July 30, 2010 hello again its me the noob lol ok so so far i have everything looking good on my site and forum and im loving it.. one thing though.. when i first got the forum up and running i got an email from support for my ftp server address user name and password. and thats what i have been using to upload my files to my site.. now the question is how do i change that ftp server user name and password that the support team gave me info to? Do you have a hosted community, or a website hosting package? Link to comment Share on other sites More sharing options...
Sefket4 Posted July 30, 2010 Share Posted July 30, 2010 There should be ftp accounts from whoever you bought the hosting from(In the control panel) and lets you change the password there. Link to comment Share on other sites More sharing options...
ibnyaffa Posted July 30, 2010 Author Share Posted July 30, 2010 i have a hosted community.. my site is from godaddy and hosted on another site.. Link to comment Share on other sites More sharing options...
Fishfish0001 Posted July 30, 2010 Share Posted July 30, 2010 So you aren't hosted with IPS? Are you using cPanel? If so there should be the option to edit, add, or delete FTP accounts from there. If you aren't hosted with IPS it might be better to ask your webhost :) Link to comment Share on other sites More sharing options...
ibnyaffa Posted July 30, 2010 Author Share Posted July 30, 2010 ya, support asked me to make a subdomain, so i did and i forwarded it to the ip address that ipb gave me.. then ipb support sent me an email with a server name user name and password. when i went to my cpanel of my forum i seen the ftp manager, clicked it and changed the passwords there, but im still accessing the ftp with the old password and name so i know that was not it. went to my host site and did the same and still no go.. support gave me that username and password.. from ipb Link to comment Share on other sites More sharing options...
Collin S. Posted July 30, 2010 Share Posted July 30, 2010 ya, support asked me to make a subdomain, so i did and i forwarded it to the ip address that ipb gave me.. then ipb support sent me an email with a server name user name and password. when i went to my cpanel of my forum i seen the ftp manager, clicked it and changed the passwords there, but im still accessing the ftp with the old password and name so i know that was not it. went to my host site and did the same and still no go.. support gave me that username and password.. from ipb It sounds to me like you have a subdomain forwarded to an IPB hosted community. Is this correct? Link to comment Share on other sites More sharing options...
ibnyaffa Posted July 30, 2010 Author Share Posted July 30, 2010 yes the subdomain is with another host.. forwarded to ipb ip address to host my community. Link to comment Share on other sites More sharing options...
Collin S. Posted July 30, 2010 Share Posted July 30, 2010 yes the subdomain is with another host.. forwarded to ipb ip address to host my community. You should open a ticket requesting this, as only IPS can change it I believe. Link to comment Share on other sites More sharing options...
ibnyaffa Posted July 30, 2010 Author Share Posted July 30, 2010 ok,, thanks. sent.... Link to comment Share on other sites More sharing options...
Alex Posted July 31, 2010 Share Posted July 31, 2010 We're glad that this has been resolved for you. If you have any further questions or issues, please feel free to start a new support topic. Thank you! Link to comment Share on other sites More sharing options...
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