watchhead Posted November 7, 2015 Share Posted November 7, 2015 13 hours ago, priyesh.mehta94@gmail.com said: I have upgraded my App to 2.1.1, but still the same issue. Page gets blank after hitting feedback submit button :( Me too :( Link to comment
James101 Posted November 7, 2015 Share Posted November 7, 2015 any update on this error? Link to comment
ekforum Posted November 8, 2015 Share Posted November 8, 2015 I have uploaded the new files. Still receiving an error.. /home/***/public_html/applications/feedback/modules/front/feedback/form.php on line 110 Link to comment
kotaco Posted November 8, 2015 Share Posted November 8, 2015 (edited) Installed fine, when trying to add feedback a 500 error upon submission. Further, when attempting to paste a link to the topic being referenced in the submission only about 3 characters of the url show. Running 4.1.x (latest version) Edited November 8, 2015 by kotaco Link to comment
stoo2000 Posted November 8, 2015 Author Share Posted November 8, 2015 Hi, The issues must be something different to the issue that was fixed, if you're experiencing it please submit a support ticket with ACP credentials Quote Support If you require any support for this product please create a Technical Support ticket in the Client Area. You must supply your PayPal Transaction ID (for legacy customers) or your IPS Community display name and email address 3 hours ago, kotaco said: Further, when attempting to paste a link to the topic being referenced in the submission only about 3 characters of the url show. It's an autosuggest field, start typing the name of the topic. Link to comment
James101 Posted November 8, 2015 Share Posted November 8, 2015 (edited) What should we do now? Users complaining on our board feedback submission doesn't work anymore.. lot of users are experiencing same error. Edited November 8, 2015 by priyesh.mehta94@gmail.com Link to comment
sound Posted November 9, 2015 Share Posted November 9, 2015 (edited) 11 hours ago, stoo2000 said: Hi, The issues must be something different to the issue that was fixed, if you're experiencing it please submit a support ticket with ACP credentials still getting the same error as everyone else here as requested reporting this error via tickets elsewhere no acp, ftp available at moment ask please sort asp Edited November 9, 2015 by sound Link to comment
Whiskey Bizness Posted November 9, 2015 Share Posted November 9, 2015 (edited) On 11/8/2015, 4:38:48, ekforum said: I have uploaded the new files. Still receiving an error.. /home/***/public_html/applications/feedback/modules/front/feedback/form.php on line 110 I can confirm that I am experiencing the same error on my test installation where I've upgraded to IPB 4.1 Fatal error: Class name must be a valid object or a string in /home/*****/public_html/test/forums/applications/feedback/modules/front/feedback/form.php on line 110 Edited November 9, 2015 by Ziggs Link to comment
watchhead Posted November 9, 2015 Share Posted November 9, 2015 Same error here too, getting complaints from users Link to comment
stoo2000 Posted November 9, 2015 Author Share Posted November 9, 2015 And yet... not a single support ticket has been filed since I requested them. I cannot reproduce the issue, it seems to be something unique to your configurations. One thing to try. Go to AdminCP > community > feedback settings. Make sure the correct content type is selected, and save the form. Link to comment
ekforum Posted November 9, 2015 Share Posted November 9, 2015 15 minutes ago, stoo2000 said: And yet... not a single support ticket has been filed since I requested them. I cannot reproduce the issue, it seems to be something unique to your configurations. One thing to try. Go to AdminCP > community > feedback settings. Make sure the correct content type is selected, and save the form. If I submit a support ticket will you help me to fix this? Link to comment
stoo2000 Posted November 9, 2015 Author Share Posted November 9, 2015 Yes, that's what support is for 20 hours ago, stoo2000 said: Support If you require any support for this product please create a Technical Support ticket in the Client Area. You must supply your PayPal Transaction ID (for legacy customers) or your IPS Community display name and email address xtech 1 Link to comment
Whiskey Bizness Posted November 9, 2015 Share Posted November 9, 2015 (edited) 1 hour ago, stoo2000 said: And yet... not a single support ticket has been filed since I requested them. I cannot reproduce the issue, it seems to be something unique to your configurations. One thing to try. Go to AdminCP > community > feedback settings. Make sure the correct content type is selected, and save the form. I'll open a ticket and gladly give you access to my test installation if it will help you, Stuart. Just been a bit busy with work today and haven't had a chance to set things up. Edited to Add: Opened a ticket. http://ipb.silvesterwebdesigns.com/tracker/issue-396-error-in-formphp-on-line-110-when-submitting-feedback/?view=findpost&p=1054 Edited November 9, 2015 by Ziggs Link to comment
James101 Posted November 9, 2015 Share Posted November 9, 2015 +1 posted a support ticket at your forum. http://ipb.silvesterwebdesigns.com/tracker/issue-397-page-gets-blank-after-hitting-feedback-submit-button/?gopid=1055#entry1055 Link to comment
stoo2000 Posted November 9, 2015 Author Share Posted November 9, 2015 5 hours ago, Ziggs said: I'll open a ticket and gladly give you access to my test installation if it will help you, Stuart. Just been a bit busy with work today and haven't had a chance to set things up. Edited to Add: Opened a ticket. http://ipb.silvesterwebdesigns.com/tracker/issue-396-error-in-formphp-on-line-110-when-submitting-feedback/?view=findpost&p=1054 46 minutes ago, priyesh.mehta94@gmail.com said: +1 posted a support ticket at your forum. http://ipb.silvesterwebdesigns.com/tracker/issue-397-page-gets-blank-after-hitting-feedback-submit-button/?gopid=1055#entry1055 I would just like to not that these aren't support tickets (there's two links to the support system on this page of the topic). However, I'll create a ticket on your behalf and reach out to you for further information/access Link to comment
sound Posted November 12, 2015 Share Posted November 12, 2015 any update or eta ? watchhead 1 Link to comment
watchhead Posted November 13, 2015 Share Posted November 13, 2015 Still no update or comment as to why it does not work? Been to your forum and seen the tickets but still no response as to when this will be fixed or even what the problem is. We have paid $30 for this and the least you could do is put a post saying "We are working on it" so we have something to tell our members. Link to comment
xtech Posted November 13, 2015 Share Posted November 13, 2015 (edited) 50 minutes ago, watchhead said: Still no update or comment as to why it does not work? Been to your forum and seen the tickets but still no response as to when this will be fixed or even what the problem is. We have paid $30 for this and the least you could do is put a post saying "We are working on it" so we have something to tell our members. I'm pretty sure Stoo is working on this. I have also another bug and he's taking care of it. He's always been a respectable and friendly developer, i have no doubt he will come up with a solution in the short term. Edited November 13, 2015 by xtech stoo2000 1 Link to comment
stoo2000 Posted November 13, 2015 Author Share Posted November 13, 2015 1 hour ago, watchhead said: Still no update or comment as to why it does not work? Been to your forum and seen the tickets but still no response as to when this will be fixed or even what the problem is. We have paid $30 for this and the least you could do is put a post saying "We are working on it" so we have something to tell our members. This very topic contains that information. I'm on vacation, so my time is extremely limited. In addition to that, I couldn't reproduce the issue it only occurred in certain circumstances. Fortunately @Ziggs provided me with some useful information that allowed me to reproduce the issue and a new version has now been published. Whiskey Bizness 1 Link to comment
Whiskey Bizness Posted November 13, 2015 Share Posted November 13, 2015 2 hours ago, stoo2000 said: This very topic contains that information. I'm on vacation, so my time is extremely limited. In addition to that, I couldn't reproduce the issue it only occurred in certain circumstances. Fortunately @Ziggs provided me with some useful information that allowed me to reproduce the issue and a new version has now been published. Stuart, I just tested the new version and was able to successfully post feedback! It looks like it worked! Link to comment
jagardel Posted December 7, 2015 Share Posted December 7, 2015 So is available for 4.1.4.1 version? Link to comment
stoo2000 Posted December 7, 2015 Author Share Posted December 7, 2015 On 25 July 2010 12:33:35, stoo2000 said: Please note There are three files available for download, they are for IPS 4.0, IPS 4.1 and IP.Board 3.4. Please make sure you use the correct version for your community. Yes Link to comment
Gabriel Torres Posted December 12, 2015 Share Posted December 12, 2015 @stoo2000 thanks for bringing this outstanding app for 4.1.x. It is a shame that the developer of the Classifieds app abandoned it. I installed it successfully, and it imported all data we have from 3.4.x, which is fantastic. Anyway, I have a few very simple questions. 1. There is one word I can't find where to translate it. See attached screenshot. If you could tell me the word key for it I'd appreciate it. 2. How to make the qualifications to show up at the user's posts (i.e., below his/her avatar)? 3. Where/how the user can leave feedback? Thank you in advance. Link to comment
stoo2000 Posted December 12, 2015 Author Share Posted December 12, 2015 13 hours ago, Gabriel Torres said: There is one word I can't find where to translate it. See attached screenshot. If you could tell me the word key for it I'd appreciate it. I've added a bug report: http://ipb.silvesterwebdesigns.com/tracker/issue-399-items-not-language-abstracted/ 13 hours ago, Gabriel Torres said: 2. How to make the qualifications to show up at the user's posts (i.e., below his/her avatar)? This isn't something that's supported at the moment, I was having an issue fitting it in and having it display in a nice way in responsive mode. It will return. 13 hours ago, Gabriel Torres said: 3. Where/how the user can leave feedback? Click the Feedback application tab and use the button, or use the Create+ menu. (I think people forget about the create menu ) Gabriel Torres 1 Link to comment
Gabriel Torres Posted December 12, 2015 Share Posted December 12, 2015 Ok, meanwhile, it would be possible for you to tell me which file I need to edit to fix the language issue? Link to comment
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