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Suggestion: Change advanced search default after no results

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Posted

When you receive no results in search, and click Advanced, it defaults to a Help search. Can the default please stay the area that was being searched? My users click advanced to broaden the search and end up searching Help files.

Thanks

  • Author

Actually it happens even if there is a search performed. Perform search on forum > Results displayed > Click advanced icon, and it defaults to Help Files.

Is this a setting, or bug?

Thanks

I wish it defaulted to search forums ALL the time. 99% of all searches are for that.

  • Author

True but it makes sense to default to the application you are in. However always defaulting to Help Files in Advanced after a search must be a bug. I'm reporting now.

No, it's not a bug.

Yes, it's a good idea to change it even though it's not a bug.

  • Author

Thanks

  • 5 months later...
  • Author

I would like to see this implemented I still end up searching help files by mistake. Thanks

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