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cannot get user count in CHAT tab menu up top


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So i uninstalled and removed ip chat, upgraded to 3.1, got ipchat 1.1 uploaded that, installed it, dropped all tables so new tables went in, and i have both HIDE options set to NO in the IP CHAT application section. Why do i still not get a user count in my chat tab above? I have the free 5 user version for now.

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