Shef Posted March 20, 2010 Share Posted March 20, 2010 My board is set so users receive email to get validated then can post on forums. Recently members cannot get email from my boards and I even tested it myself. What can I do? I have no Support(My Administrator didn't pay for Support or add me to Alternative Contacts) so if you can please put this on exception since I really need this. Link to comment Share on other sites More sharing options...
Wolfie Posted March 20, 2010 Share Posted March 20, 2010 You'll have to get your admin to add you as an alternate contact and if necessary, pay the cheap renewal fee to enable access to the P2P area. Link to comment Share on other sites More sharing options...
3DKiwi Posted March 20, 2010 Share Posted March 20, 2010 Ditto. IPS's support costs are cheap considering the level of support that they provide. Pay up and enjoy the benefits of support and the ability to post questions in the peer to peer forums. 3DKiwi Link to comment Share on other sites More sharing options...
Wolfie Posted March 20, 2010 Share Posted March 20, 2010 I have seen some posts/topics in the customer areas, however some of those were moved there. I'm not certain if the others originated there or not. If they did then I personally wouldn't mind helping someone who has a legitimate board. The problem is I have no way of knowing so.. Kind of a catch-22. Link to comment Share on other sites More sharing options...
Shef Posted March 21, 2010 Author Share Posted March 21, 2010 I wouldn't mind paying, but I don't own the boards, my friend does. Link to comment Share on other sites More sharing options...
Mark H. Posted March 21, 2010 Share Posted March 21, 2010 Then your friend will have to pay the renewal for Support, or add you as a secondary contact and allow you to receive copies of the renewal invoices. And unfortunately, this is not the Forum for support issues, so I'm going to have to lock this post. Link to comment Share on other sites More sharing options...
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