Gavrisimo Posted October 25, 2009 Share Posted October 25, 2009 - remove that confirmation page when we submit tickets. We are expected to press twice on submit button to send ticket through, i know it happened to me a lot of times that i just forget about this unique case and just close the windows after first click. - that being said create some faq page where those articles are shown. - http://www.invisionpower.com/customer/ this link somehow is missing when you open that page :) When you open invisionpower.com there are 6 elements and when you open customer page there are 5(link for the actual customer page is missing) - when we are receiving email regarding IPS support making reply in our ticket we have all the info we need, we can even reply to that email, but what i think would be better in that email is to change link in here: Regards, from http://www.invisionpower.com/customer/ to actual link which will lead to that support, like this link: https://www.invisionpower.com/index.php?&appcomponent=core&module=customer_area§ion=tickets&do=viewticket&ticket=612510 These are just some stuff that i picked over time, i can live without them but fixing relativly easy i think and would mean soooooo much... :)You can respond to this message by replying via email, or logging into your client center at http://www.invisionpower.com/customer/ Link to comment Share on other sites More sharing options...
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