Amy T Posted January 6, 2009 Share Posted January 6, 2009 not sure if this is the right place to post this but seems like the right place to ask. I have been an existing customer for a long time like 2003 I got a license but I got a new one last night at the new price and was wandering if the free conversion still applies to existing customer as I want to have one site converted over using that new license i just got. :) I opened a ticket about 12 hours ago so thats kind of what got me thinking it does not apply to existing customers. Link to comment Share on other sites More sharing options...
Mark Posted January 6, 2009 Share Posted January 6, 2009 What is the ticket ID number? I'll take a look. Link to comment Share on other sites More sharing options...
Amy T Posted January 6, 2009 Share Posted January 6, 2009 Ticket #544278 Link to comment Share on other sites More sharing options...
Mark Posted January 6, 2009 Share Posted January 6, 2009 It's in the queue to be converted :) We're waiting for you to give us some more information, in fact. Link to comment Share on other sites More sharing options...
Amy T Posted January 6, 2009 Share Posted January 6, 2009 yep just did that, thanks. Link to comment Share on other sites More sharing options...
Amy T Posted January 6, 2009 Share Posted January 6, 2009 I installed the IPB as it looks like you needed me to install that and it is. So you should be good to go now. Link to comment Share on other sites More sharing options...
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