TestingSomething Posted September 10, 2008 Share Posted September 10, 2008 I don't know what can be done on IPB's end, but it's very often that I notice someone register on my site and then register again within minutes and neither time does their account get verified. i can only assume that it's because they aren't getting the emails. Maybe it's going to their junk mail, but I've noticed with other forum software's emails they seem to go to the proper inbox more often than IPB ones do. Usually it's said that none of it's on the forum software end because it simply sends an email the way anything else would. However, it's very noticable that IPB ones are less likely to go to inboxes. So something is up with that... If there is any way at all to make it more likely to not be seen as junk mail, I wish it would be done. Link to comment Share on other sites More sharing options...
Morrigan Posted September 10, 2008 Share Posted September 10, 2008 Maybe a change in the template of the email??? Link to comment Share on other sites More sharing options...
uberjon Posted September 10, 2008 Share Posted September 10, 2008 i would assume this would be bots trying to "get lucky" on the captcha ;) Link to comment Share on other sites More sharing options...
TestingSomething Posted September 10, 2008 Share Posted September 10, 2008 Maybe a change in the template of the email??? Yes, that is what I am thinking IPS is forgett consider may be causing some of this. Usually they say well an email is an email, but obviously those filters are looking for various things in the email content, titles, etc... when determining whether ot not iit's junk mail. I just think this whole thing has been prematurely dismissed as not an issue. Link to comment Share on other sites More sharing options...
bfarber Posted September 10, 2008 Share Posted September 10, 2008 Bashers, out of curiosity, what exactly would you like us to do? :) I'm genuinely curious what you think it is we are or aren't doing that causes our emails to be treated as spam. Link to comment Share on other sites More sharing options...
Jaggi Posted September 10, 2008 Share Posted September 10, 2008 i have a solution... you set up something like Invision Mail (IP.Mail). Then through global domination you make everyone on the earth use IP.Mail and set IP.Mail to prioritise all invision mail. See easy... just need a few trillion bucks for that global domination thing... Link to comment Share on other sites More sharing options...
Lindsey_ Posted September 10, 2008 Share Posted September 10, 2008 i have a solution... you set up something like Invision Mail ([i]IP.Mail[/i]). Then through global domination you make everyone on the earth use IP.Mail and set IP.Mail to prioritise all invision mail. See easy... [b][b]just need a few trillion bucks for that global domination thing...[/b][/b] :lol: Link to comment Share on other sites More sharing options...
Amy T Posted September 10, 2008 Share Posted September 10, 2008 i have a solution... you set up something like Invision Mail (IP.Mail). Then through global domination you make everyone on the earth use IP.Mail and set IP.Mail to prioritise all invision mail. See easy... just need a few trillion bucks for that global domination thing... :wub: :lol: Link to comment Share on other sites More sharing options...
TestingSomething Posted September 10, 2008 Share Posted September 10, 2008 Bashers, out of curiosity, what exactly would you like us to do? :) I'm genuinely curious what you think it is we are or aren't doing that causes our emails to be treated as spam. Filters are obviouslly catching something in the emails which are not present in some other companies' software. Either that or specific companies may talk to the main email providers and get on some allow lists. I have no idea. But obviously something is up which has to do with email content. People diminishing the validity of this is really unnecessary. If this happened for all software providers, then people could ridicule me, but seeing as how almost everything I ever say and get laughed at ends up being true, I would hesitate to jump to hasty conclusions about my words if i were other people. Why do I and many others receive emails from SOME companies right in the inbox, including forum software emails, and not from Invision? Obviously any rational person is going to wonder about that. Link to comment Share on other sites More sharing options...
bfarber Posted September 10, 2008 Share Posted September 10, 2008 Filters are obviouslly catching something in the emails which are not present in some other companies' software. Either that or specific companies may talk to the main email providers and get on some allow lists. I have no idea. But obviously something is up which has to do with email content. People diminishing the validity of this is really unnecessary. If this happened for all software providers, then people could ridicule me, but seeing as how almost everything I ever say and get laughed at ends up being true, I would hesitate to jump to hasty conclusions about my words if i were other people. Why do I and many others receive emails from SOME companies right in the inbox, including forum software emails, and not from Invision? Obviously any rational person is going to wonder about that. Setting aside the fact that I receive every single email I should from every single IPB installation I am (and have ever been) registered too....you dodged the question. What specifically are you wanting us to do? :) Link to comment Share on other sites More sharing options...
Amy T Posted September 10, 2008 Share Posted September 10, 2008 I did not mean to laugh at you I was laughing at wat jaggi said. I used to have an issue with registration as some of my members can not see very well and the code thing is hard to see. Had to turn that off for a while. I also have validation turned off do to issues much like your own. Link to comment Share on other sites More sharing options...
TestingSomething Posted September 10, 2008 Share Posted September 10, 2008 Amy T, no problem... I'm just used to being mocked by people ehre when I say things are bugs or other opinions and then the percentage that end up being true is immense. Brandon, I am not the expert on these things. I can't specifically tell you what to change in the email content structure if I do not know what is scanned by yahoo, gmail, msn, etc... All I said was it should be at least looked into. If someone has been reporting issues with it for years (and others have too, whether it's a majority or minority, it's still relatively frequent) I would think hmm I want to check and be sure it is set up in the best manner possible because not receiving emails is a big deal in some cases. Also you are receiving all emails, but have you tried every type and every email provider? That would take forever, so surely some combinations you have not tried. :) There just seems to be more and more of this happening. And what annoys me is the REAL spam links, porn links, etc.,.. GET THROUGH the filters and these don't. lol Link to comment Share on other sites More sharing options...
^^MeX^^ Posted September 10, 2008 Share Posted September 10, 2008 i have a solution... you set up something like Invision Mail (IP.Mail). Then through global domination you make everyone on the earth use IP.Mail and set IP.Mail to prioritise all invision mail. See easy... just need a few trillion bucks for that global domination thing... lol, haha :lol: - Honestly, switch your email then, my gmail never sees this as spam, and neither does hotmail or windows outlook.. I dont know what your members are using but it must mean their email really does suck if it cant see this as a normal email... Link to comment Share on other sites More sharing options...
Jaggi Posted September 10, 2008 Share Posted September 10, 2008 ok people an update we have some serious problems: 1. they don't accept sporebucks 2. i don't know how many zero's are in a trillion... Link to comment Share on other sites More sharing options...
TestingSomething Posted September 10, 2008 Share Posted September 10, 2008 lol, haha :lol: - Honestly, switch your email then, my gmail never sees this as spam, and neither does hotmail or windows outlook.. I dont know what your members are using but it must mean their email really does suck if it cant see this as a normal email... Me switching MY email has nothing to do with anything. I couldn't care less if I get them, I am the site owner. It's people registering that matters. (also gmail has done the worst of any of them for me, if I am not mistaken). So now should I put on the registration form "you must use gmail or go away"? I love how this is being viewed as some trivial thing. Oh people can't register due to emails not being received, so trivial. lol Link to comment Share on other sites More sharing options...
bfarber Posted September 10, 2008 Share Posted September 10, 2008 It's possible your personal site was put on a blacklist - happens all the time. If that were the case, it would explain why you are having trouble, but not everyone else. It's one of those things a support ticket and the capability to duplicate would be of benefit for. Link to comment Share on other sites More sharing options...
TestingSomething Posted September 10, 2008 Share Posted September 10, 2008 You keep saying "not everyone else", but everyone never experiences anything. If you think I am the only one with this problem, you're overlooking a lot. :) I'm not even talking about only my site anyway. I told you, it happens with other IPB sites. I doubt my site would be black listed, as small and inactive as it is (and rarely send emails). Anything is possible though. (which others need to realize also before writing things off). Anyway I said what I wanted to say. I guess to get anything done I am going to have to show you that a lot of people experience it. really it's disorganized when people complain about it so it seems like it's rare that it happens. Link to comment Share on other sites More sharing options...
Amy T Posted September 10, 2008 Share Posted September 10, 2008 I get emails from this site infact I got an email about your reply to this thread. Link to comment Share on other sites More sharing options...
Rikki Posted September 10, 2008 Share Posted September 10, 2008 You keep saying "not everyone else", but everyone never experiences anything. If you think I am the only one with this problem, you're overlooking a lot. :) I'm not even talking about only my site anyway. I told you, it happens with other IPB sites. In fact I never get emails from THIS site. These are the emails I received from this board the past month: Now, I'm not saying you're wrong, but the fact we're receiving emails from IPB via gmail but you're not on your site indicates it's something due to your setup, and not IPB itself. It could perhaps be that your host is blacklisted, or perhaps your site itself. It's difficult to say, but it seems it's not the content of the emails themselves that is resulting them in being junked for you. Link to comment Share on other sites More sharing options...
TestingSomething Posted September 10, 2008 Share Posted September 10, 2008 Yes, I edited that because somehow receiving emails when receiving a PM got turned off for me here, so it's not true that i don't receive them (as far as I know). Although I don't usually change that setting, so that's stramge in itself. Link to comment Share on other sites More sharing options...
TestingSomething Posted September 10, 2008 Share Posted September 10, 2008 These are the emails I received from this board the past month: Now, I'm not saying you're wrong, but the fact we're receiving emails from IPB via gmail but you're not on your site indicates it's something due to your setup, and not IPB itself. It could perhaps be that your host is blacklisted, or perhaps your site itself. It's difficult to say, but it seems it's not the content of the emails themselves that is resulting them in being junked for you. ok, but for once admit I was right if it does get shown in the future that content was affecting it. :P It may very well be true that it is a host or site blacklist. I have no idea. But things sure are written off quickly here. I think you should consider the fact that many email providers are trying hard to eliminate spam, so you do need to monitor what they consider spam. Link to comment Share on other sites More sharing options...
Lindsey_ Posted September 11, 2008 Share Posted September 11, 2008 ok, but for once admit I was right if it does get shown in the future that content was affecting it. :P It may very well be true that it is a host or site blacklist. I have no idea. But things sure are written off quickly here. I think you should consider the fact that many email providers are trying hard to eliminate spam, so you do need to monitor what they consider spam. Well you should contact your host asking if you are blacklisted :) Link to comment Share on other sites More sharing options...
Lindsey_ Posted September 11, 2008 Share Posted September 11, 2008 ok people an update we have some serious problems: 1. they don't accept sporebucks 2. i don't know how many zero's are in a trillion... ..... :lol: Link to comment Share on other sites More sharing options...
bfarber Posted September 11, 2008 Share Posted September 11, 2008 Yes, I edited that because somehow receiving emails when receiving a PM got turned off for me here, so it's not true that i don't receive them (as far as I know). Although I don't usually change that setting, so that's stramge in itself.ok, but for once admit I was right if it does get shown in the future that content was affecting it. :P It may very well be true that it is a host or site blacklist. I have no idea. But things sure are written off quickly here. I think you should consider the fact that many email providers are trying hard to eliminate spam, so you do need to monitor what they consider spam. In your first reply you state that your setting for receiving emails when you receive a PM was turned off. Then you said we should admit that you were right. :blink: We can't "monitor" what email providers do. We are Invision Power Services, Inc, not the US FBI or CIA. If we have evidence that there is something amiss, we are happy to address it. One user stating they aren't always receiving emails is not evidence that something is wrong with the way our software sends emails. It indicates a user-level issue - possibly due to a setting, or your personal spam filters in your email client, for example. It's something you need technical support for. We can't make a blanket change that will magically fix your email issues, however, without even knowing what those issues are. Link to comment Share on other sites More sharing options...
peter_anderson Posted September 12, 2008 Share Posted September 12, 2008 Are you on a shared server? If so, get a dedicated IP or a VPS/dedicated server. Other people on your server have probably gotten your IP blacklisted. It happened to one of my sites. Link to comment Share on other sites More sharing options...
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