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Posted February 6, 200817 yr The support is amazingly fast. Allot faster than my hosts support of which I have to wait at least 12+ hours for a response. In my time being here so far, longest wait I can remember is a few hours. If not within the very hour I requested the support. Very nice. No complaints from me. Keep up the good work! Regards, Invisionaide
February 6, 200817 yr Thats one thing they certainly know how to do! provide excellent fast support. Your host might not be replying becuase it looks like their website doesnt work ;)
February 6, 200817 yr Yes, I had some questions about security and Jason answered during weekend(!!!) :thumbsup: :D
February 6, 200817 yr Yes, I had some questions about security and Jason answered [b]during weekend[/b](!!!) :thumbsup: :D Jason did work on my site on Christmas Day! Support is great, and they don't make you feel like an idiot either
February 7, 200817 yr Jason did work on my site on [b]Christmas Day! [/b]Support is great, and they don't make you feel like an idiot either Agreed. (w00t) Best support I've ever seen. It's not that I'm an idiot par say, but I feel that I paid for the support, might as well get my moneys worth. o:) I think everyone thinks like that though. :huh:
February 8, 200817 yr I am glad to hear you are happy with the support. We all work hard to make it the best it can be for you all.
February 8, 200817 yr Management Who is working on the Install/Upgrade area today Same people that always are :) If you need anything feel free to contact support or customer service.
February 9, 200817 yr The support is amazingly fast. Allot faster than my hosts support of which I have to wait at least 12+ hours for a response. In my time being here so far, longest wait I can remember is a few hours. If not within the very hour I requested the support. Very nice. No complaints from me. Keep up the good work! Regards, Invisionaide That is Ipb staff for you, very helpful, fast, reliable and completely professional. I am a very satisfied customer as well :)
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