Ice Phase Posted February 6, 2008 Share Posted February 6, 2008 The support is amazingly fast. Allot faster than my hosts support of which I have to wait at least 12+ hours for a response. In my time being here so far, longest wait I can remember is a few hours. If not within the very hour I requested the support. Very nice. No complaints from me. Keep up the good work! Regards, Invisionaide Link to comment Share on other sites More sharing options...
stoo2000 Posted February 6, 2008 Share Posted February 6, 2008 Thats one thing they certainly know how to do! provide excellent fast support. Your host might not be replying becuase it looks like their website doesnt work ;) Link to comment Share on other sites More sharing options...
Axel Wers Posted February 6, 2008 Share Posted February 6, 2008 Yes, I had some questions about security and Jason answered during weekend(!!!) :thumbsup: :D Link to comment Share on other sites More sharing options...
zigs Posted February 6, 2008 Share Posted February 6, 2008 Yes, I had some questions about security and Jason answered [b]during weekend[/b](!!!) :thumbsup: :D Jason did work on my site on Christmas Day! Support is great, and they don't make you feel like an idiot either Link to comment Share on other sites More sharing options...
Ice Phase Posted February 7, 2008 Share Posted February 7, 2008 Jason did work on my site on [b]Christmas Day! [/b]Support is great, and they don't make you feel like an idiot either Agreed. (w00t) Best support I've ever seen. It's not that I'm an idiot par say, but I feel that I paid for the support, might as well get my moneys worth. o:) I think everyone thinks like that though. :huh: Link to comment Share on other sites More sharing options...
Keith J. Kacin Posted February 8, 2008 Share Posted February 8, 2008 I am glad to hear you are happy with the support. We all work hard to make it the best it can be for you all. Link to comment Share on other sites More sharing options...
Lindsey_ Posted February 8, 2008 Share Posted February 8, 2008 Who is working on the Install/Upgrade area today Link to comment Share on other sites More sharing options...
Management Charles Posted February 8, 2008 Management Share Posted February 8, 2008 Who is working on the Install/Upgrade area today Same people that always are :) If you need anything feel free to contact support or customer service. Link to comment Share on other sites More sharing options...
hollland Posted February 9, 2008 Share Posted February 9, 2008 The support is amazingly fast. Allot faster than my hosts support of which I have to wait at least 12+ hours for a response. In my time being here so far, longest wait I can remember is a few hours. If not within the very hour I requested the support. Very nice. No complaints from me. Keep up the good work! Regards, Invisionaide That is Ipb staff for you, very helpful, fast, reliable and completely professional. I am a very satisfied customer as well :) Link to comment Share on other sites More sharing options...
Ziv Grosu Posted February 9, 2008 Share Posted February 9, 2008 I can't find the words. The support is amazing! Link to comment Share on other sites More sharing options...
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