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Posted January 12, 200817 yr When trying to raise a support ticket for the following issue, ticket cannot be registered even after several attempts:Invision Power Services > IPS Resources > Peer-to-Peer Technical Support > IP.Board I've no permission to view thread in the sectionhttp://forums.invisionpower.com/index.php?showforum=311
January 12, 200817 yr I am having this same issue. I don't understand it as I am a customer, and have been so since 2006. :( My board license is valid and not expired. I don't understand.
January 12, 200817 yr You have to log in here with the same email address as you use in client centre .. that should in theory log you in as a customer then
January 12, 200817 yr You have to log in here with the same email address as you use in client centre .. that should in theory log you in as a customer then I am.
January 12, 200817 yr Permissions are synced on log in. Make sure you are using the same email address as you do in the client area, and try logging out and back in. Or, login to the client area then visit login.ipslink.com and click the company forums link. If none of that works, submit a ticket, but make sure it goes through - there is a confirmation screen.
January 12, 200817 yr I am having this same issue. I don't understand it as I am a customer, and have been so since 2006. :( My board license is valid and not expired. I don't understand. I thought I'm alone :blush: You have to log in here with the same email address as you use in client centre .. that should in theory log you in as a customer then Everything is the same user / pass :rolleyes: When you submit a ticket there is a confirmation screen before it goes through. Ticket #452384 Confirmation screen is a long way underneath the KB page :devil:
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