moparman Posted May 29, 2007 Share Posted May 29, 2007 Wow, this editor looks great :cool: Questions:Does IPB have a converter to switch from MyBB to IPBAm I charged for the conversion if I have IPB do it?How long does it take Customer service to respond to your technical questions with a paid licence?I have a forum that represents a major music company and when something goes wrong I need help now, not a day, 2, 3 or never. 24 hours or longer is to long to wait when your having an issue that needs resolved quickly. Any luck on this end of your service IPB? Link to comment Share on other sites More sharing options...
moparman Posted May 29, 2007 Share Posted May 29, 2007 Anyone? O.o Just why I want to leave MyBB. I don't want to get myself into that again. Better check VB I guess. Link to comment Share on other sites More sharing options...
Millar Posted May 29, 2007 Share Posted May 29, 2007 You cannot request support here if that's what you are thinking.Don't know if IPB has a converter for this, but you are charged for the converters they do have. Link to comment Share on other sites More sharing options...
C_ind Posted May 29, 2007 Share Posted May 29, 2007 There are some free converters at the bottom of this page, but doesn't look like MyBB is in the list.Perhaps it's possible to first use a converter to a board that there exists a IPB converter for, then do the conversion to IPB. That's what I did. Link to comment Share on other sites More sharing options...
moparman Posted May 29, 2007 Share Posted May 29, 2007 Then where do you get support if not at the forum? LOL. IPB can't set-up a CS forum for new potential customers? wow. I'm at the wrong place if I can't even get help on their own forum. O.o Link to comment Share on other sites More sharing options...
Millar Posted May 29, 2007 Share Posted May 29, 2007 Their help forum available only for license owners is at http://www.ipsbeyond.com, they also have a support ticket system in the client area. Link to comment Share on other sites More sharing options...
moparman Posted May 29, 2007 Share Posted May 29, 2007 I'm NOT a licence owner and I have questions. They just expect you to buy a licence blindly and not be able to get answers? Screw that.. LOL Link to comment Share on other sites More sharing options...
Millar Posted May 29, 2007 Share Posted May 29, 2007 No. I didn't mean anything like that. If you want pre-sales questions I think you can contact sales@invisionpower.com. Link to comment Share on other sites More sharing options...
Working4computers Posted May 29, 2007 Share Posted May 29, 2007 I believe there is a 60$ professional fee Link to comment Share on other sites More sharing options...
Jonathan S. Posted May 29, 2007 Share Posted May 29, 2007 Hello, We prefer to have new potential customers e-mail us at sales@invisionpower.com, so that we can provide you with individual assistance. However, I will attempt to provide you with the answers to your questions. Does IPB have a converter to switch from MyBB to IPB?-- Yes, we do have a convertor available for MyBB. You will need to e-mail conversions@invisionpower.com in order to receive the convertor. Am I charged for the conversion if I have IPB do it?-- Yes, we charge $60 for our technicians to perform your conversion. How long does it take Customer service to respond to your technical questions with a paid licence?-- This entirely depends on the license you decide to purchase. You can view the differences in licenses by using this link.I hope that this helps to answer your questions. If you need anything else, please just send an e-mail to sales and they will be happy to assist you. Link to comment Share on other sites More sharing options...
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