Creating Passionate Users

Very good blog I found today aimed at software developers, that talks about how a user's mind works and how to, amongst other things, create passionate users. There's a particularly good article on ease of use, and how it can go wrong. Thought maybe Matt, bfarber and other IPS developers may like to take a look given the mixed feedback on 2.2s new features. :)

Cool post man. A must read for all.

well, may be IPS take some action on it. Good post.

Very good post, and I'd like to hear IPS' input on this.

nice