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Posted November 19, 200519 yr I just pay for IBP license few hours ago. I cant download and install my IBP . This is the msg. I have got : "Due to the recent release of updated products, the installs and upgrades department is experiencing heavy delays. Our normal time for an install or upgrade of a product is one to two business days but you may experience a delay of up to four business days for the rest of this week. We apologize for the delays and appreciate your patience while our staff works through the requests." Should I wait for FOUR days now just to download it ? How I will know when the times comes to download ? Do I need to download and then install or perhaps, IBP will install it for me ? My English is poor, so I have missed somthing ??? Thanks for your help here. Rodi.
November 19, 200519 yr You need to click on the link to download IPB 2.1.3, not the request an upgrade section (as that sounds like it is what you are doing from your description).
November 20, 200519 yr You need to click on the link to download IPB 2.1.3, not the request an upgrade section (as that sounds like it is what you are doing from your description). I cant find anywhere to download. I log in. but the menu I have got looks like that : Help desk is not answering, e-mail are bounce back to me with error "Unknown user: admin@ibforums.com" I am surprize how I managed to pay so easy and fast, but from that point - NOTHING ! Hope you can help here. Thanks, Rodi.
November 20, 200519 yr In the client center Your purchases (then you will see a list of your purchases, probably only IPB) Click on Invision Power Board On that page, you have a section: Licence key and download (here you can download it)
November 20, 200519 yr In the client center Your purchases (then you will see a list of your purchases, probably only IPB) Click on Invision Power Board On that page, you have a section: Licence key and download (here you can download it) Thanks a lot. So simple but yet... Now it's working :) Rodi.
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