Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,085 topics in this forum
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I updated the self hosted version to the latest current version. Afterwards I cannot login to Admin CP with any administrators. We get the error, "You do not have permission to access the Admin CP." We are all still able to login on the frontend and access the Moderator CP. I'm not seeing any errors in the hosting account error log so I'm assuming that something in the database migrations that a flag for Admin access was not carried over. Can someone tell me how to tell if a user has admin permission in the database tables so I can confirm if something is missing on the users?
Last reply by Jim M, -
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Suddenly the forum and all the ads in the page disappeared. If i click a forum thread url I get this error: ERR_TOO_MANY_REDIRECTS
Last reply by Jim M, -
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I'm getting the error on the 'login' part of the upgrade process I'm not sure this is a 'host' issue as much as it is an issue with the code... I can fix the issue if someone will tell me what the error actually means.
Last reply by Jim M, -
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I’m investigation a delivery issue and noticed that outgoing system mails have a return path set to info@mydomain.com, even though I have ‘no-reply emails’ set up in the email settings: Where is that info address coming from? I tested two different communities and both show this behaviour.
Last reply by opentype, -
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I am in the process of moving to a new server, and upon trying to update to the newest version available the error below is displayed and prevents me from updating. Any thoughts as to the cause or configuration error in PHP that is throwing this error? We were unable to start a PHP session. You will need to contact your host to adjust your PHP configuration before you can continue. The error reported was: Return type of IPS\_DateTime::format($format, $memberOrLanguage = null) should either be compatible with DateTime::format(string $format): string, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Last reply by Scott Allen, -
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Hello everyone, I'm encountering a significant issue with my forum's performance, particularly under high load conditions. Whenever there's a rapid refresh (F5 spam) on the forum, the CPU usage spikes to over 75%, which is quite concerning. This vulnerability makes the forum prone to slowdowns during attacks or heavy traffic. I've been trying to implement Redis caching for the forum to mitigate this. However, I need help with the setup process due to a lack of comprehensive documentation on this integration. I'm using the Plesk Obsidian panel and have successfully installed Redis, but I need help making the right connections. I'm currently facing an error that I…
Last reply by Marc Stridgen, -
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Hi, i performed a change in our domain from forum.domain.org to domain.org and some images have the wrong link. how its possible to fix this?
Last reply by Marc Stridgen, -
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Hello, I've been getting the following error for hours when trying to use my recently renewed license key. I'm in the process of upgrading from IPB 3.4.8 to 4.1.8.1 (using the latter as a bridge to the current version). I upgraded successfully several hours ago, but had to roll back for an unrelated mistake I made. My other expired board / license is having the same issue. Is the server down, or was my account flagged for repeated license changes? PHP Version 5.6.40 cURL enabled 7.29.0
Last reply by Jim M, -
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Good morning, I would like to moderate all posts from a User Group, and every new post would require the administrator's approval before they are displayed. I have been unable to find this option in the User Group. I am a bit lost. Could anyone tell me how can I ENABLE the automatic moderation of ALL the new comments from a specific user group? Thanks a lot
Last reply by Jim M, -
- 1 follower
- 10 replies
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I've have a lot of old hooks, that are left over from outdated plugins, how I can delete them?
Last reply by Miss_B, -
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- 3 followers
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When trying to upgrade from 4.7.0 to 4.7.14 (yes, in one step), the upgrade fails after the file extraction step and displays a blank page when trying to load the "admin/?app=core&module=system&controller=upgrade&check=1" URL. The database and site are still in existence and the admin dashboard still works; but there is a lock applied somewhere which results in the front end displaying an error of "We're sorry, this web site is unavailable while an update is in progress. You can try again by clicking the button below, or try again later. " Trying to restart the upgrade from admin/upgrade displays another blank page after logging in successfull…
Last reply by Forea, -
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So my members including myself are having logging-in errors, logging out works fine however logging in fails and yet I have no errors or logs stating that. So, I log myself out Then I log myself in again, click a page and see that I have not been logged in but says I need to log in.. The only way to get myself back in is to clear Cloudflare or from ACP the cache MAybe needs a update @aXenDev https://www.baysidegamers.com/
Last reply by EmpireKicking, -
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I'm getting a 500 Internal server error. We've been running it on a subfolder of our website. (https://mypbtinstitute.com/community) MyPBTInstitute.com is hosted on WPEngine.com. We've been running it there for nearly 4 years. The community has run fantastically up until this morning. Now we're getting the 500 Internal server error. The rest of our website works fine. It's a WordPress site. We're using the last version that can run on php 7.4. I've tried multiple times to update to newer and obviously update to php 8, but I've been unsuccessful. Now this happened. We've not made any changes since last night when it was running fine. I tried to restore backup to yesterday …
Last reply by Debi Silber, -
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Hi everyone, hope someone can help. I currently have 4.6.12.1 running on a self hosted server with PHP 7.4. My hosting provider has eventually (after 18 months of asking) made available a server with PHP 8.x. However, during the migration process that the hoisting provider has performed they are getting "ini_set" errors and can't proceed. So this leaves me unable to upgrade my software to 4.7.14 on the old server, as it does not support PHP 8.x, and unable to load the older version of the software on the new server as PHP 8.x does not support "ini_set". Ahrrrrrr! Any suggestions?
Last reply by Randy Calvert, -
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A moderator and I have been battling a weird image upload issue. I even set him to Administrator so we would be the same for comparison of our accounts. If we each upload the same image to a post, my image seems perfect, his seems to loose its vibrance. We have tried with multiple images same output. Anyone have any idea? I'll update with some more details. Ive switched between GD and ImageMagick same result. We limit upload to 1200, the image is exported correctly not to hit the compression of the System so it should just upload as is.
Last reply by Rich N, -
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Lost my DB 1 2
by 15Degrees-
- 2 followers
- 27 replies
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I know don't laugh LOL. How can I easily identify my DB please as I only appear to have two. My main WordPress one and a staging copy. I am thinking I may have inadvertently installed invision in the Wordpress DB. How can I check where Invision is posting to as it is all working fine but yeah if I want to backup or migrate I need to know the DB its using. Cheers
Last reply by 15Degrees, -
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I want to embed a content in ckEditor, this content has a controller. i added this controller to the `Allowed javascript controllers` option. but it doesn't work and the controller doesn't load. what should i do? I added the controller name with this structure in `Allowed javascript controllers` option: valaapp.front.vala.valajsfile the folder structure is : js->front->controllers->vala->ips.vala.valajsfile.js
Last reply by ReyDev, -
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- 2 followers
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In my client area, it says that there are no licensed URLs when there is an active website using the license key. Could you all assist me with this?
Last reply by Marc Stridgen, -
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I want to update apps manually so when i upload a new version i get this error : Sorry, you do not have permission for that! 1S111/1 Undefined array key "extra" 859 #0 C:\XXXXXXX\applications\core\modules\admin\applications\applications.php(859) Whoops\Run->handleError(2, 'Undefined array...', 'C:\\XXXXXXX\\htd...', 859) #1 C:\XXXXXXX\system\Helpers\MultipleRedirect\MultipleRedirect.php(93): IPS\core\modules\admin\applications\_applications->IPS\core\modules\admin\applications\{closure}(Array) #2 C:\XXXXXXX\applications\core\modules\admin\applications\applications.php(1050): IPS\Helpers\_MultipleRedirect->__construct(Object(IPS\Http\Url\Internal), Obj…
Last reply by ReyDev, -
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- 2 followers
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See image - Above each "Fields" there should be a database name. Would this be related to my theme?
Last reply by Marc Stridgen, -
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On this url: /admin/?app=core&module=members&controller=members I got 502 Bad Gateway error, other URLs work fine. Also tried to update Invision and got the same error on one of the upgrade pages.
Last reply by Randy Calvert, -
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Good morning, Today I wanted to update my own community because I have information in the panel about the appearance of an application update https://forum.samnaprawam.com https://mokkaforum.pl But in the morning he receives the message: We are aware of an issue with automatic-upgrading, we are working on solving it now.
Last reply by Jim M, -
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- 1 follower
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Hello I need my domain currently registered with my key to be change from 'mydomain.com' to 'mydomain.net', I've changed my domain and I'm having difficulty changing it.
Last reply by Marc Stridgen, -
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- 2 followers
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Hi mates, after upgrading to latest and greatest 4.7.14 I see one error in our log: Error (1054) Unknown column 'chart_timescale' in 'ipb_core_saved_charts': changeColumn ["core_saved_charts","chart_timescale",{"name":"chart_timescale","type":"ENUM","length":null,"decimals":null,"values":["hourly","daily","weekly","monthly","none"],"allow_null":true,"default":null,"comment":"","unsigned":false,"auto_increment":false}] The error was thrown at this step of the upgrade: .../admin/upgrade/?controller=upgrade&key=abcdef&mr=16&_=1704058060594 Any ideas on why we got this error? Apart of that the forum looks fine after upgrade. Happy New Y…
Last reply by Marc Stridgen, -
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- 1 follower
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Let's say you write an article or have a page where you have a list of documents that readers can download. In this case PDF files but it could be image files just the same. How do you prevent outside websites from linking directly to your files on your server?
Last reply by Telemacus2,