Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,123 topics in this forum
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Hello, I believe that this is a more serious consequence of removing the 'Submit Details' button in 4.7.15. My previous topic about the 'Submit Details' button was because one of our plugins was triggering off the click on the button. Fair enough - that one is our problem and we have to find something else to trigger off. This is a different and more serious issue. We have a number of custom applications and plugins so I disabled all of them on the test system and re-tested. The problem as described below is with all our custom or 3rd party apps and plugins disabled. When users (members) submit images to the gallery we require them to provide both a title a…
Last reply by Jim M, -
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- 1 follower
- 3 replies
- 299 views
I send email through Amazon SES via SMTP settings in IPS. All my emails (about 1,200 a day) are delivered without issues. But sometimes (3 to 4 times a day), I see these errors in email error logs: All the topics listed here have 70 followers or more. I have never seen this error on topics with quite a few followers. What can be a reason for this error? IPS issue? Server issue with SMTP? Amazon SES issue? I have consulted @stoo2000 and he has been looking into this over the last few days. His theory is: Invision Community holds connections to the SMTP server open throughout the whole time of the execution of background tasks. So it mig…
Last reply by Jim M, -
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- 3 replies
- 167 views
Hello, I was getting a warning about upgrading my PHP version to 8.1. And I updated it but the warning is still there. How do I recheck the configuration to see if a warning goes away?
Last reply by teraßyte, -
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- 1 follower
- 3 replies
- 128 views
Yesterday I installed test install version of the community on one of my servers and while the installation gone fine and I can do all admin tasks without any problem, I have some weird issues on the user side: - cannot register because of the error attached - after I created account as admin I can post as this user without problem - I cannot post as guest becouse of the same error MySQL server is the same as the main production and it works fine so it's not the database server issue. Any ideas what could be wrong?
Last reply by Marc Stridgen, -
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- 2 followers
- 32 replies
- 713 views
I know, it is weird 👻 As I have mentioned in this topic, our default photo has been reset to the previous one after update from 4.5 to 4.7. I had to upload the photo again into theme resources. Some days later, the default photo has been reset again to the previous one. Not the default photo, but the one we have used before the update. I have thought, well, 👻 and uploaded it again. Then some days later I have noticed that our pattern image had been reset to the previous one. Again, not the default, but the one we have used before the update. I have uploaded it again. Today I have applied the latest IPS patch and the pattern image has been reset another time. I c…
Last reply by Marc Stridgen, -
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- 2 followers
- 1 reply
- 125 views
For some unknown reason my forum can't update anymore. After step 1 'confirm update' , the screen stays white and I can't reach step 2, 'log in'. Just a white screen with a header. I tried all different browsers, none of them seems to be working. We have serious safety-issues by now. How can I update the forum??
Last reply by Marc Stridgen, -
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- 1 follower
- 7 replies
- 268 views
I have Wordpress SSO and the IPBoard forum integrated into my Wordpress site. Just recently trying to access The forum produces as error I’m getting the error below. This happened suddenly a week or so ago. No updates of changes were made at all. An error occurred (500 Error) We're sorry, but a temporary technical error has occurred which means we cannot display this site right now. No such file or directory You can try again by clicking the button below, or try again later. Can you please assist?
Last reply by Marc Stridgen, -
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- 2 followers
- 6 replies
- 464 views
My forums have started throwing an error 200 when trying to upload images using either the "choose files..." link or dragging and dropping. I've attempted to upload a couple of JPGs that are 500Kb or less. Server Specs: Invision Community 4.7.10 PHP 8.1.18 file_uploads = On upload_max_filesize = 20M max_file_uploads = 20 max_execution_time = 30 max_input_time = 60 memory_limit = 512M I'm not seeing any errors in /var/log/php8.1-fpm.log. No errors in my Admin CP error logs or on the support page in the Admin CP. Other suggestions to troubleshoot?
Last reply by Mike Gholson, -
- 1 follower
- 5 replies
- 203 views
I'm not sure if this is a bug, or the behaviour has changed with the way ban by IP address works. I have banned members by IP address, but they are still able to view the site. It's only when they sign in that they get a banned message. When you ban a member by IP address, are they not blocked from viewing the forum, even as a guest?
Last reply by SeNioR-, -
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- 3 replies
- 157 views
I have my forum set to open pages on desktop for the main page when you visit the website for the first time.. And I tried to set forums to open on mobile as the main page when you visit the website for the first time. But it keeps on opening pages on mobile when you load the website. Please help.
Last reply by Odiss, -
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- 2 followers
- 7 replies
- 267 views
Hi, Can someone help me how to change the Settings for our mail domains? Out Google and Yahoo E-Mail accounts didn't receive any notification mails anymore. Thanks a lot.
Last reply by DesmoWolf, -
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- 1 follower
- 2 replies
- 159 views
and when starting visiting /admin/upgrade it says the following:
Last reply by Jim M, -
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- 2 replies
- 113 views
Hello everyone, I have a problem with the date display. My server is configured in French as you can see here: But the date display is in US format (mm/dd/yyyy instead of dd/mm/yyyy) and in English for the month names : I don't understand why, can you please help me ?
Last reply by Yous You, -
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- 5 replies
- 258 views
Hello to everyone. I run Renault forum, and everything worked well until I just updated forum to latest version. After the update, I have lost forum front page, and forum directly goes to login. Also, every forum logo, that previously was linked to front page, now directs to user profile. I did not received any errors during update. https://www.renault-klub.hr Any ideas what went wrong?
Last reply by Jim M, -
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- 1 follower
- 3 replies
- 200 views
Hello everyone, I came across a very unusual problem, System application is suddenly locked, all other applications work fine. Does anybody have any idea? Everyone on the forum received message on login that they're banned. I don't have any critical issues, but in system log i have the following error: TypeError: array_keys(): Argument #1 ($array) must be of type array, null given (0) #0 /home/rkh/web/forum/applications/core/modules/admin/support/support.php(818): array_keys() #1 /home/rkh/web/forum/applications/core/modules/admin/support/support.php(228): IPS\core\modules\admin\support\_support->_showBlockCaching() #2 /home/rkh/web/foru…
Last reply by Ivan Banic, -
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- 2 followers
- 4 replies
- 150 views
Hello, I moved with my forums (www.shia-forum.de) to another webserver and now I got several problems: 1. I cant log in to my admin cp. When I tried to log in into my admin cp, I got the error 2S119/1 2. When I tried to log in to my forums, I got the error page 400 Bad Request 3. Now there appears the error page 500 (User db10602065-fati already has more than 'max_user_connections' active connections ). I asked my provider to increase the number of 'max_user_connections' but he answered me to fix this problem on my own and to decrease the number of accesses to my database, because it is too big. Sorry for my english. I hope you can help me.
Last reply by teraßyte, -
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- 1 follower
- 1 reply
- 133 views
Support: After applying the latest version, I am getting a repeat error in the system logs. It basically states "Index for table is corrupt; try to repair it. No luck trying to repair." I've updated my access information in the client area, thank you.
Last reply by Marc Stridgen, -
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- 1 follower
- 3 replies
- 140 views
As I continue to use the development site to test 4.7 features, I started to learn about Our Picks. Yes, I know, I am so late to the party, everyone has left but ... if anyone can enlighten me on how to make the content appear. Steps so far: 1. In the ACP, went to System -> Site Promotion -> Social Media Promotion -> Our Picks tab: confirm switch is showing green/enable and saved. 2. In the same promotion section, clicked on Auto Schedule. Added to auto schedule times and selected Los Angeles as the scheduled timezone and saved. 3. In the gallery, clicked on an image, and clicked on an album and clicked re-promote (after the original promotio…
Last reply by TracyIsland, -
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- 2 followers
- 10 replies
- 250 views
Last reply by Marc Stridgen, -
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- 5 followers
- 15 replies
- 360 views
This morning I found a new random post in a forum that is locked to member-only posting, there is no genuine way a guest could post in there. Any other reports of this happening to anyone? It hadn't happened before today.
Last reply by LemonGrenade, -
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- 2 followers
- 3 replies
- 162 views
Hello, My forum suddenly crashed, and no user or ACp access, please advise? The server is running. Database:https://pasteboard.co/eDlUb9kOQ1x4.png error: https://pasteboard.co/BGGTyiFqsFGR.png
Last reply by Marc Stridgen, -
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- 2 followers
- 5 replies
- 578 views
Hi, We want to use the API and the REST API instructions are telling us to put a .htaccess file into the API folder, however, we're not running an Apache server, but Nginx, so this won't work - right? Advice on how to set this up would be greatly appreciated - thanks!
Last reply by Rick Vasquez, -
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- 3 followers
- 5 replies
- 153 views
Any idea what's causing these errors in the System Log? #0 * /httpdocs/system/File/File.php(398): IPS\_File::validateUpload() #1 * /httpdocs/system/Helpers/Form/Upload.php(729): IPS\_File::createFromUploads() #2 * /httpdocs/system/Helpers/Form/Upload.php(309): IPS\Helpers\Form\_Upload->processUploads() #3 * /httpdocs/system/Helpers/Form/Editor.php(768): IPS\Helpers\Form\_Upload->__construct() #4 * /httpdocs/system/Helpers/Form/Editor.php(187): IPS\Helpers\Form\_Editor->getUploader() #5 * /httpdocs/system/Content/Item.php(5057): IPS\Helpers\Form\_Editor->__construct() #6 * /httpdocs/system/Content/Item.php(4746): IPS\Content\_Item-…
Last reply by Jim M, -
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- 2 followers
- 5 replies
- 275 views
I'm new here, and also have relatively recently become an admin along with a few other forum members after the Tapatalk-based forum concerned was taken out of mothballs in an emergency. The forum appears to be hosted by Tapatalk - it is certainly on the Tapatalk website. A number of us, however, are very uncomfortable with Tapatalk: their polices, the speed (or lack of it) of their servers, their overall opacity in terms of how they run things (there is no online help that I've been able to find), plus, as I have noticed on reading a number of threads here on Technical support and the General IPS forum, an apparent and distinct lack of security. I set up a test forum…
Last reply by Driven 2 Services, -
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Hello Support, We upgraded the BNTEST site pretty much as soon as upgrades become available so it has been upgraded in stages including 4.7.12, 4.7.13, 4.7.14 an 4.7.15. We did not notice any problems because we run with IN_DEV all the time and the wrapper.phtml file (used in IN_DEV) still has the button! We upgraded the BN site (our production site) on Sunday morning directly from 4.7.12 to 4.7.15 - being production we do not use IN_DEV and as the upgrade was performed in a single step we could not say which of versions 4.7.13, 4.7.14 or 4.7.15 introduced the bug - all that we can say with certainty is that both BN and BNTEST show the same bug (if INDEV is disa…
Last reply by BN_IT_Support,