Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,086 topics in this forum
-
-
- 2 followers
- 10 replies
- 209 views
Last reply by Marc Stridgen, -
-
-
- 5 followers
- 15 replies
- 326 views
This morning I found a new random post in a forum that is locked to member-only posting, there is no genuine way a guest could post in there. Any other reports of this happening to anyone? It hadn't happened before today.
Last reply by LemonGrenade, -
-
-
- 2 followers
- 3 replies
- 131 views
Hello, My forum suddenly crashed, and no user or ACp access, please advise? The server is running. Database:https://pasteboard.co/eDlUb9kOQ1x4.png error: https://pasteboard.co/BGGTyiFqsFGR.png
Last reply by Marc Stridgen, -
-
-
- 2 followers
- 5 replies
- 546 views
Hi, We want to use the API and the REST API instructions are telling us to put a .htaccess file into the API folder, however, we're not running an Apache server, but Nginx, so this won't work - right? Advice on how to set this up would be greatly appreciated - thanks!
Last reply by Rick Vasquez, -
-
-
- 3 followers
- 5 replies
- 124 views
Any idea what's causing these errors in the System Log? #0 * /httpdocs/system/File/File.php(398): IPS\_File::validateUpload() #1 * /httpdocs/system/Helpers/Form/Upload.php(729): IPS\_File::createFromUploads() #2 * /httpdocs/system/Helpers/Form/Upload.php(309): IPS\Helpers\Form\_Upload->processUploads() #3 * /httpdocs/system/Helpers/Form/Editor.php(768): IPS\Helpers\Form\_Upload->__construct() #4 * /httpdocs/system/Helpers/Form/Editor.php(187): IPS\Helpers\Form\_Editor->getUploader() #5 * /httpdocs/system/Content/Item.php(5057): IPS\Helpers\Form\_Editor->__construct() #6 * /httpdocs/system/Content/Item.php(4746): IPS\Content\_Item-…
Last reply by Jim M, -
-
-
- 2 followers
- 5 replies
- 245 views
I'm new here, and also have relatively recently become an admin along with a few other forum members after the Tapatalk-based forum concerned was taken out of mothballs in an emergency. The forum appears to be hosted by Tapatalk - it is certainly on the Tapatalk website. A number of us, however, are very uncomfortable with Tapatalk: their polices, the speed (or lack of it) of their servers, their overall opacity in terms of how they run things (there is no online help that I've been able to find), plus, as I have noticed on reading a number of threads here on Technical support and the General IPS forum, an apparent and distinct lack of security. I set up a test forum…
Last reply by Driven 2 Services, -
-
Hello Support, We upgraded the BNTEST site pretty much as soon as upgrades become available so it has been upgraded in stages including 4.7.12, 4.7.13, 4.7.14 an 4.7.15. We did not notice any problems because we run with IN_DEV all the time and the wrapper.phtml file (used in IN_DEV) still has the button! We upgraded the BN site (our production site) on Sunday morning directly from 4.7.12 to 4.7.15 - being production we do not use IN_DEV and as the upgrade was performed in a single step we could not say which of versions 4.7.13, 4.7.14 or 4.7.15 introduced the bug - all that we can say with certainty is that both BN and BNTEST show the same bug (if INDEV is disa…
Last reply by BN_IT_Support, -
-
- 2 followers
- 1 reply
- 133 views
Ever since after upgrading from v3 to v4 (probaly many years) ago a lot of the images attached to posts are broken. The images are in this format: <img alt="" class="ipsImage" height="750px" src="http://example.com/uploads/post-2039-1237731478.jpg" width="562px"> But for new images the following format is used: <a class="ipsAttachLink ipsAttachLink_image" href="https://example.com/uploads/attachments/post-2039-1237731478.jpg.beeeee75873f67e2b474d546f407b4dd.jpg"><img class="ipsImage ipsImage_thumbnailed" data-fileid="3430" data-loaded="true" data-ratio="133.33" data-unique="svrp9w9t6" src="https://example.com/uploads/attachments/post-2…
Last reply by Marc Stridgen, -
-
-
- 1 follower
- 2 replies
- 103 views
I saw a warning that scheduled tasks were not running. I confirmed that the cron entry was correct. I decided to delete it and then added it again. Now I am receiving emails with this. I receive the same if I manually try and run task.php from a shell command line. Any thoughts? Cache-Control: no-cache, no-store, must-revalidate, max-age=0, s-maxage=0 Expires: 0 Content-type: text/html; charset=UTF-8 Not at command line
Last reply by Jim M, -
-
-
- 2 followers
- 1 reply
- 106 views
How is it possible that I keep receiving spam messages from a banned user (and flagged as spammer) who is still somehow able to use the contact form? What am I missing?
Last reply by Marc Stridgen, -
-
-
- 2 followers
- 12 replies
- 507 views
Following the upgrade to Invision Community Version 4.7.15, the entire forum is presenting blank pages. However, upon disabling the Pages 4.7.15 application, the forums load as fine. Assistance in resolving this issue would be greatly appreciated. Thank you
Last reply by Marc Stridgen, -
-
-
- 1 follower
- 2 replies
- 100 views
My site suddenly went down with 500 errors on all pages and no recent changes: Here's the error log... (XXX to cover private info) [20-Feb-2024 07:49:22 UTC] PHP Fatal error: Uncaught Error: Call to undefined function IPS\mb_internal_encoding() in /home/XXX/public_html/forums/init.php:565 Stack trace: #0 /home/XXX/public_html/forums/init.php(1598): IPS\IPS::init() #1 /home/XXX/public_html/forums/index.php(12): require_once('/home/XXX/pub...') #2 {main} thrown in /home/XXX/public_html/forums/init.php on line 565 [20-Feb-2024 07:49:22 UTC] PHP Fatal error: Uncaught Error: Call to undefined function IPS\mb_internal_encoding() in /home/XXX/public_html/forums/init.…
Last reply by menscerto, -
-
-
- 1 follower
- 4 replies
- 157 views
Hi, what CHMOD settings should be set for IPS folders and files to ensure everything works properly? As I understand, is it uploads folder set to 777? Also, cron task.php, and the rest?
Last reply by Marc Stridgen, -
-
-
- 2 followers
- 3 replies
- 152 views
In an attempt to add ReadSpeaker to our forum, the ReadSpeaker dev concluded that 'Blocks' on 'Pages will be needed. In our classic license Page was not available. I have now updated the license, which shoould give me access to all apps. However, Pages is not showing up. Is there anything else that needs to be done befor Pages will be available? I'm new to Invision Community, and 'inherited' the management of our selfhosted version from an external compagny. I'm not a trained ICT professional, so please level any responses to the 'bewildered hamster' level 😉
Last reply by Marc Stridgen, -
-
-
- 2 followers
- 1 reply
- 122 views
I'm trying to upgrade my invision board instance, but it pops up the following message, even though I have successfully ran all the required SQL commands OK. Ran it several times automatically and it appears to have worked.
Last reply by Marc Stridgen, -
-
-
- 1 follower
- 9 replies
- 235 views
Hi, How do we go about getting Client area Ticket Support on doing an upgrade ? It has been a while since visted and used to be able to pay for Ticke support. Thanks. Phil
Last reply by teraßyte, -
-
-
- 4 followers
- 10 replies
- 224 views
I try to insert the custom code to <head> element to default theme using Themes->Default->Edit->Header and Footer. But the code doesn't appear on the site after reloading a page. What am I doing wrong?
Last reply by opentype, -
-
-
- 3 replies
- 115 views
Hello tweaking permissions in order to launch my forum and it seems whenever I try to edit GUESTS I get the following error. Forum is currently offline and it seems it only happens to the GUESTS group.
Last reply by JSensation, -
-
-
- 1 follower
- 4 replies
- 146 views
Hi guys.....the site is no longer loading after a migration: https://www.motorcycleriders.net/
Last reply by Marc Stridgen, -
-
-
- 4 followers
- 7 replies
- 396 views
Looks like Instagram embed is not working (Here and my board) The link could not be embedded because an error occurred on www.instagram.com. not sure the problem is here or on instagram...
Last reply by Marc Stridgen, -
-
-
- 2 followers
- 8 replies
- 296 views
Hey everyone, I've been running into a bit of a snag lately with the notification messages. Whenever I click on a notification to view the new messages, it seems like the AJAX call is working fine, but I'm not getting any response back. It's almost like the calls are happening twice, making things even wonkier. and as you can see no response on the body after the call : This only started happening recently, right after we switched over to a new dedicated server. I've tried poking around on my end to fix it, but no luck so far. Any ideas on what might be causing this or how to fix it? Your insights would be super appreciated! …
Last reply by Jim M, -
-
-
- 2 followers
- 5 replies
- 326 views
Starting from some weeks ago, some users (but not all) mainly from Chrome (but not only), have been receiving the error: Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. Apache Server at default-xxx_www_qqq_yy Port 443 I have updated the values as follows, but without any result. Where do you recommend checking? LimitRequestLine 36768 LimitRequestFieldSize 36768
Last reply by Randy Calvert, -
-
-
- 3 followers
- 11 replies
- 450 views
Good morning, We've just moved our cloud installation to a self-hosted instance. At first everything was functioning fine but when switching our files from invisions s3 to our own s3 instance at first the whole template started disappearing and now the site is completely unaccessible. (Cannot access ACP to clear cache, is there a manual way to do it?) There is nothing in uploads/logs.
Last reply by tim260, -
-
- 1 reply
- 148 views
Hello, I made sure to do the following. I am working on a page that uses HTML in the HTML the HTTP images lead to content links. I tested the HTML and it worked locally. However once its added to the PAGE it only displays for me (probably due to cache) everyone else sees broken images (The links still work). I have other images on invision that are http and load once they are linked again through invision. Is there any option that doesn't involve me downloading 100+ images, uploading them to a different server (one with HTTPS) and then re linking them?
Last reply by Randy Calvert, -
-
- 1 follower
- 1 reply
- 194 views
When I logged into my site ACP, I received this message "The last 4 emails the system attempted to send failed. This indicates there is probably an error with your email settings." My method of email delivery is PHP. Emails have been sending just fine, at least I thought. I have also come across this message checking the settings. I ran a test email to see if I received it, but I didn't.
Last reply by Marc Stridgen, -