Technical Problems

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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Classic self-hosted technical help
Classic self-hosted technical help

Problems related to your server or other classic, self-hosted edition issues.
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Upgrade Errors

Jim M, 14 hours ago14 hr

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Undo deletes and mistakes with the new Page Editor rollback feature
Undo deletes and mistakes with the new Page Editor rollback feature

Matt · Wednesday at 10:33 AM3 days

We've all been there. You accidentally remove the wrong block when using the Page Editor, and that custom HTML or WYSIWYG editor block is gone forever. You may have also moved some blocks around, only to realise the layout was perfect before. The new Invision Community 5 Page Editor is a powerful tool that enables you to create custom pages using your community data. We know how effective it is; we have used it to build out this site. We also know the pain of deleting the wrong block or wantin
Matt

Wednesday at 10:33 AM3 days
- 354 views
Email advertising and other improvements
Email advertising and other improvements

Matt · Monday at 03:41 PM5 days

Invision Community's advertising system enables the inclusion of linked images in your community's feeds to highlight events, draw attention to important updates, and promote external services. You can even monetise your community by selling advertising space via the built-in commerce tools. In Invision Community 5’s July release, we’ve added several improvements to the advertising system to make advertisement placement more flexible and even allow them to be placed in emails. Let’s dive in! A
Matt

Monday at 03:41 PM5 days
- 433 views
AI Skills Hub launches: Powered by Invision Community
AI Skills Hub launches: Powered by Invision Community

Mike Gitkos · June 20Jun 20

Invision Community proudly powers the newly launched AI Skills Hub, created by Innovate UK in partnership with PwC! Invision Community 5 offers a broad range of capabilities beyond just classic forums that enables you to build out an entire interactive website with community at its heart, and that is what we did for Innovate UK. The AI Skills Hub is part of the UK’s national push to upskill workers across high-impact sectors like agriculture, construction, creative industries, and transport. Wit
Mike Gitkos

June 20Jun 20
- 1,499 views
Saved Reports and Community Health Metrics
Saved Reports and Community Health Metrics

Matt · June 20Jun 20

You can get a lot of data from your Invision Community. We have charts and graphs for almost every item you can think of from reactions used to time to solution. However, it can be hard to extract meaning from the raw data and even harder to organise the charts. Our June release of Invision Community 5 aims to solve both of these problems with “My Charts” transforming into a much more useful “Saved Reports” feature and the addition of a key community health metrics dashboard. Let’s dive in! Save
Matt

June 20Jun 20
- 1,326 views
Four new things in Invision Community 5
Four new things in Invision Community 5

Matt · June 19Jun 19

It’s been four months since Invision Community 5.0.0 was released and we’ve had a lot of feedback over those months which has fed into a number of improvements. While we have a number of bigger features in the pipeline, sometimes the smaller improvements which improve your time on the community can have a bigger impact. Let’s take a look at those changes. Tag usage chart filters Our re-imagined tagging system brings content from across the suite into a single page offering opportunities for seco
Matt

June 19Jun 19
- 1,485 views

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