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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 18.3k posts
    Home coming stretch...
    Ocean West,

  1. Prefixes Settings

    esquire,
    • 0 replies
    • 353 views
    esquire

  2. Tags or Categories, Tags per Category?

    esquire,
    • 0 replies
    • 349 views
    esquire

  3. "personal conversation requiring approval"

    lactsl,
    • 0 replies
    • 355 views
    lactsl

  4. IPB 3 to IPB 4

    Lunars,
    • 3 replies
    • 601 views
    Lunars

  5. Sign in Issue

    cafeboricua,
    • 1 reply
    • 536 views
    cafeboricua

  6. 3.4.7 => RC5 upgrade: no images in posts

    Gnuru,
    • 5 replies
    • 443 views
    Gnuru

  7. YouTube - proper way to embed?

    Square Wheels,
    • 5 replies
    • 429 views
    opentype

  8. How to edit the look of embedded media?

    Kirill N,
    • 2 replies
    • 381 views
    Kirill N

  9. Memcached

    The Jimmo,
    • 8 replies
    • 585 views
    不中用

  10. Forum Settings

    Ricw,
    • 0 replies
    • 345 views
    Ricw

  11. upload pictures from mobile

    David McJunkin,
    • 0 replies
    • 323 views
    David McJunkin

  12. Going backwards

    Square Wheels,
    • 3 replies
    • 435 views
    Lindy

  13. Custom Fields

    John 3:16,
    • 0 replies
    • 373 views
    John 3:16

  14. IPS Connect for the version 4

    Kaos1337,
    • 5 replies
    • 554 views
    sijad

  15. Max file size?

    Gimpymoo,
    • 1 reply
    • 774 views
    IveLeft...

  16. YouTube embed

    Kirill N,
    • 2 replies
    • 377 views
    Kirill N

  17. Fatal error: Allowed memory

    DD&DD,
    • 0 replies
    • 358 views
    DD&DD

  18. Time format

    Kaos1337,
    • 0 replies
    • 378 views
    Kaos1337

  19. Calendar event request place

    lactsl,
    • 0 replies
    • 317 views
    lactsl

  20. How to change color

    Bruce_man,
    • 7 replies
    • 1.3k views
    steve00

  21. [RC5] Error view home page

    EnzoC,
    • 0 replies
    • 422 views
    EnzoC

  22. Commerce/Nexus Subscription

    John 3:16,
    • 0 replies
    • 356 views
    John 3:16

  23. Can Search default to Forums? How?

    chilihead,
    • 2 replies
    • 457 views
    chilihead

  24. How to make sidebar go away on home page

    enosb,
    • 10 replies
    • 520 views
    enosb

  25. Banned

    Square Wheels,
    • 9 replies
    • 743 views
    sunrisecc