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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 18.3k posts
    Do you have any tips for updating from IPS 4.7.21 ?
    NightAngel,

  1. Another way to update language files?

    MMXII,
    • 0 replies
    • 363 views
    MMXII

  2. S3 as storage

    Lokomotiv,
    • 2 replies
    • 426 views
    Lokomotiv

  3. Check if someone is logged in and what group they are

    Fidde,
    • 4 replies
    • 488 views
    Adriano Faria

  4. ips4 414 url to long

    W4L,
    • 7 replies
    • 386 views
    W4L

  5. New Content default to Topics?

    chilihead,
    • 4 replies
    • 381 views
    chilihead

  6. Plugin doesn't work

    Incarnia,
    • 0 replies
    • 348 views
    Incarnia

  7. Upgrading from 3.4 to 4.0

    Kevin Carwile,
    • 2 replies
    • 387 views
    Kevin Carwile

  8. Help me removing portal PLEASEEEE

    TAMAN,
    • 8 replies
    • 527 views
    TAMAN

  9. RC4 > RC5 results in blank white pages

    phatmass,
    • 1 reply
    • 436 views
    SJ77

  10. How do you add class to emoticon output?

    Kirill N,
    • 1 reply
    • 380 views
    Kirill N

  11. Removal of Emoticon Group

    Lunars,
    • 2 replies
    • 344 views
    Lunars

  12. How to include an external file in the theme, from outside the IPS installation?

    Vikestart,
    • 0 replies
    • 338 views
    Vikestart

  13. RC5 How do you change an application name in the nav bar?

    Christophe,
    • 14 replies
    • 549 views
    steve00

  14. Support Staff : How to set it up ?

    不中用,
    • 0 replies
    • 394 views
    不中用

  15. How to get exact post link?

    ram108,
    • 3 replies
    • 399 views
    Makoto

  16. RC5 Is there an easy way to 'mark site as read' for all members?

    Christophe,
    • 1 reply
    • 465 views
    Christophe

  17. Twitter cards not displaying properly

    simonle,
    • 0 replies
    • 324 views
    simonle

  18. 3.47 to RC5 upgrade not working

    EricGagne,
    • 12 replies
    • 621 views
    mesteele101

  19. Can't add Profile Cover image - Something went wrong. Please try again.

    gsantos,
    • 1 reply
    • 366 views
    simonle

  20. Limiting Registered Users

    David McJunkin,
    • 0 replies
    • 310 views
    David McJunkin

  21. RSS Export

    Lunars,
    • 2 replies
    • 426 views
    dieselpowered

  22. IPS4 - Nginx config

    Mihoko Okayami,
    • 0 replies
    • 847 views
    Mihoko Okayami

  23. Block Manager IE and FF

    mesteele101,
    • 0 replies
    • 318 views
    mesteele101

  24. RC4-RC5 Upgraded - Now can't access site

    SparrowMason,
    • 10 replies
    • 507 views
    SparrowMason

  25. Games in IPB 4

    Durango,
    • 0 replies
    • 326 views
    Durango