Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.4k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- Clubs Stopped Working On Last Update
- Last reply by tforums,
22,530 topics in this forum
-
- 10 replies
- 276 views
Help! i just migrated and my V-bul was under /forums. So now I need my IPB moved from /forum to /forums instead. I can't find anything to change the address in the new admin CP. I did change the conf_global file. Without changing anything in the admin cp, the forum works, but the admin cp fails. Please if anyone can help me fast. I need to get to bed.
Last reply by Lab Rats Rule, -
- 1 follower
- 2 replies
- 252 views
I wanted to add oEmbed from CKEditor to the toolbar in IPS, but it had dependency issue.So I installed in this order:1. Lineutils2. Widget3. oEmbedNow I cannot see any toolbar buttons in the toolbar. Only the separator line shows. Is there a way to manually remove these last edits. I dont want to reset because I have made some custom buttons before that I need. Stig
Last reply by Nathan Explosion, -
- 4 replies
- 199 views
In previous IPS admin IP could be elected to be PRIVATE in posts and everything. Mods couldnt see it and you could avoid MODS seeing each others IP too. How to do this in IPS4?
Last reply by ASI, -
- 3 replies
- 209 views
In IPB 3.4x there was a debug mode that lists page information at the bottom of the page. I think it was called debug mode, I can't recall. There were 2 or 3 options to choose from. Where is it in IPB 4?
Last reply by GrooveOnBeat, -
- 1 follower
- 0 replies
- 195 views
Hello! Where I can edit customer's first name and last name and where customer can edit it? Thanks!
Last reply by Ilya Hoilik, -
- 2 replies
- 174 views
Hi, I would like to put specific code on Home Page only. I Think I should use an IF statement, but I don't know which one. May you help me? Thanks
Last reply by Pegasus83, -
- 1 reply
- 214 views
Lost the cover photos in the blog app and won't display any new uploaded ones.
Last reply by denis faucher, -
- 1 reply
- 178 views
Is it possible to automatically post a tweet or message on Facebook when a new record gets added to my website? Cheers!
Last reply by Kurdism, -
- 1 reply
- 182 views
I'm trying to allow our writers to upload MP4 files and image files as part of a featured image field we use. Is there a way to use the {{if}} statement as per below however changing the first line to check if the value ends with a specific file format? Is it possible to use raw PHP at all? I was referring to https://community.invisionpower.com/4docs/advanced-usage/development/template-logic-r73/ to see if I could come up with something however kept getting an error. {{if $value}} <img src="{$value}" width="335px" /> {{elseif}} <video width="335" height="188" autoplay loop> <source src="{$value}" type="video/mp4"> Your browser does not support…
Last reply by MeekelTM, -
- 1 follower
- 3 replies
- 234 views
Is it possible anymore on mobile view to use the full version of site? Can't seem to find link anymore.
Last reply by broni, -
- 0 replies
- 152 views
Whenever I publish new records on my website, they will automatically show up in a specific forum too. However, I also allow my visitors to publish records through the "Create" option on top of the page. These new records are moderated by the staff before they are published, but by doing so they do not show up as a post in the forum as well. Is this a bug or am I missing something? http://www.ajaxdaily.com is my site.
Last reply by kevinsuave, -
- 0 replies
- 217 views
When upgrading to IPB v4 from 3.48 I continue to have an issue with the query for altering the prefix_core_sessions table. My IPB v3.48 DB doesn't contain a prefix_core_sessions table -- only a prefix_sessions table -- so I cannot run the first ALTER query successfully. Does anybody have suggestions regarding why this would be the case or how to address it?
Last reply by LindsayFL, -
- 0 replies
- 168 views
Updated from 3.4.8 to the last IPS4 version today, but we have a problem with language section, is not possible to add another language, it goes to blank page and doesnt work. URL: www.domain.admin/?adsess=bh2rplfi0u91rofiv29t0uudi4&app=core&module=languages&controller=languages&do=form&id=2 Another way is duplicate the existing english default and upgrade it to other one, but after it is not possible to edit and change the name and flag (again blank page and doesnt work nothing). Any suggest?
Last reply by bel303, -
- 1 follower
- 2 replies
- 199 views
I read this information: And it's not very clear. I created 2 ad units for the top of my site, 1 for desktop 1 for mobile. I used the "ipsresponsive_showDesktop" in the desktop on and the "showMobile" in the mobile one. However, I am getting mobile advertisements on my desktop, specifically when I click on a thread. Do I have to do all of this within the same ad unit? Currently I'm using adsense & "responsive" ads, but I'm moving away from adsense to another advertiser and they do not offer responsive ads, only 728x90 & 300x50. Any help is appreciated.
Last reply by surinp3, -
- 2 followers
- 7 replies
- 319 views
I noticed today that when I click on an image in a post (made in 3.4.7) it just get downloaded - it is not opened properly for display. If I post a new post with images - it is displayed and opened properly. Has anybody a fix for that issue?
Last reply by Straightbourbon, -
- 0 replies
- 132 views
I have upgraded my test forum from 3.4.7 to IPS4 after IPS4 had gone gold ( Probably 4.0.0 ) . I had not realised the situation since I had a problem with Tapatalk addon for IPS4. Yesterday I have realised all of the forum categories in 3.4.7 were converted as Type -> Discussions instead of Type -> Category . ( Which caused sub--forum listing failure in Tapatalk ) Is this still the case for the latest builds which I will have to deal with when I upgrade in the near future or already solved ?
Last reply by ABGenc, -
- 1 follower
- 2 replies
- 296 views
After copy/replacing the update folders, I received an error after continuing. What does this mean??
Last reply by Jonathan B, -
- 1 follower
- 6 replies
- 251 views
I have recently switched to IPS4 and wondering if anyone can help in making the right sidebar 300 px wide instead of 250 px. Thanks.
Last reply by Gauravk, -
- 0 replies
- 130 views
hay guys was trying to fix the mess of emotions from my upgrade to 4.0 . there used to be import/expot options but im not seeing anything like that now. is there no way to export all my emotions (1500+)? and after i fix them is there a way to import them all back instead of one by one ?
Last reply by W4L, -
- 7 replies
- 303 views
Hi, I'd like to use Pages to create something like this: http://clarity-dojo.com/video/ (the image thumbnails). And when you click the image it, it will display the contents e.g. http://clarity-dojo.com/topic/108-tower-of-mushin/#comment-272 through a pop up window. The idea behind this is that I have 13+ of those threads and I'd like to have them all on one page, with image previews and the content would be displayed to the user upon clicking. The images/previews would have a description like in gallery so for those that don't know what the images are, they can resort to reading the description. Problem is I don't know where to start (nor am I good at coding in html).
Last reply by Chris Bell, -
- 2 replies
- 189 views
is there an invite mechanism in IPS4 for inviting unregistered members to register? or a third party application that can manages distribution lists for unregistered contacts?
Last reply by Chris Bell, -
- 2 followers
- 1 reply
- 171 views
Hi, is the avatar photo upload feature bugged? I am running 4.0.12.1 with imagemagick and on uploading 150x150px transparent pngs it seems all of them loose the transparency.. Maybe its a bug in that cropper tool?
Last reply by Marius, -
- 1 follower
- 0 replies
- 141 views
Hello everyone! I have upgraded IPS to 4.0.12.1 version from 4.0.11 The plugins have stop working post upgrading; in dashboard i have this message: Attività blocate The following tasks appear to be locking frequently: updatecheck. Please run them manually. If you require assistance with any errors shown please contact technical support. And when i tried check manually the upgrade for Applications the board show this message: Si è verificato un errore di configurazione o del server EX0 Qualcosa è andato storto. Per favore, riprova. What must I do?
Last reply by Amy Pond, -
- 0 replies
- 152 views
Hi, I would like my users to have the option of going to the previous or next article or going back to the article grid when reaching the bottom of the articles. Possible? Best, Stig
Last reply by stig olsen, -
- 2 replies
- 161 views
I've just installed a fresh IPB4 on my localhost and would like to import my current data (database, files) from my live server, which is version 3.4.6. How would I go about doing this, aren't the database tables different in 4, and would the directory structure be the same?
Last reply by Joe Collins,