Technical Problems
Run into an issue and need help from the Invision Community Team?
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If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.4k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- Error -200 when uploading PDF files ~25 MB or larger
- Last reply by zenzoidman,
22,539 topics in this forum
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- 3 replies
- 203 views
Nothing that special, but when I edit the members group, it will not let me save. I clicked on the save button 20 times and I spent hours working around the problems. No luck. Just the save button will not flipping work
Last reply by Daniel F, -
- 7 replies
- 224 views
I have set up all the groups and permissions of how I like it. Anyway when someone joins and after they activate there account, they became the "Members Group" Is there away to change so that when they first join they became the "semi New Group"
Last reply by EmpireKicking, -
- 6 replies
- 254 views
I have some people that can't join at all, when they click join now, it loads then an error page comes up. You are not permitted to register a user account with this site.Error code: 2S129/1 I need this to be fixed ASPS, thanks
Last reply by EmpireKicking, -
- 1 reply
- 179 views
Cant find the option in 4.x, where i can disable "Import over URL"?
Last reply by Niko Belger, -
- 3 replies
- 175 views
Hi When guests click to view things that do not have permissions for they are directed to an error message. Is it possible to change this to " you need to be a registered member to view this" http://www.outdoormuckers.co.uk/forum/forum/2-first-steps/ many thanks if you can help Karen
Last reply by kar3n2, -
- 3 followers
- 15 replies
- 692 views
I set Activity Stream so that no one can see it and I disabled it, but it still displays in the More drop down. If I click it I see: The page you are trying to access is not available for your account. To configure who can access which areas of your site, go to Admin CP → System → Applications. I logged in as another regular member and see this: The page you are trying to access is not available for your account. Error code: 2S100/2 How do I remove it from the menu?
Last reply by chilihead, -
- 0 replies
- 190 views
When ever you try to reply to a topic with the quick feature at the bottom it just says saving and then reverts back to the submit button. How do you fix this? On top of that there are many others bugs..
Last reply by Howie, -
- 0 replies
- 139 views
When inserting the code provided by Vimeo into the editor for my pages articles it will not scale properly for responsiveness. Do I need to add some code before/after the code provided by Vimeo? I can't simply copy the "www.vimeo.com/36448" because I need to edit the code as the video is not 16:9 and I need to edit the container to get the proper aspect ratio. Best, Stig
Last reply by stig olsen, -
- 0 replies
- 132 views
earlier I was on self hosted and I never had a issue sending say 40,000 emails using mandrill app Recently I shifted to cloud hosted and whenever I try sending bulk email - It stops on sending around 200/ 3000 emails .... Regards Saurabh
Last reply by Saurabh Jain, -
- 2 replies
- 185 views
Is it possible to find and use the position of a record in an array to then use the data stored? At the minute I could do: {{foreach $records as $record}} However that is of course all records. What I want to do is use the first record in the array in some way, then use the other records in another way.
Last reply by MeekelTM, -
- 0 replies
- 147 views
Hey, We've got a database setup as well as having templates for that database working, and we're looking to include a Google Map on the record pages. The map's co-ordinates will be dynamic for each record listing, and will need to pull through the lat and lng from our database in order to achieve it. This would be an easy task if the code we needed the fields on were in our database templates, however it's a piece of javascript that belongs in the GlobalTemplate file, so I can't just use the regular line that grabs a database field in the database templates, as the GlobalTemplate file doesn't know which database to grab from. Is there an easy and quick way for us to pu…
Last reply by coert_g, -
- 2 replies
- 161 views
How can we allow our moderators to pin posts? Can't find these permissions.
Last reply by Ndugu, -
- 1 follower
- 2 replies
- 191 views
I'm using the cloud-base 4.0 system. Is there a way to remove the 10 likes per day restriction?
Last reply by Writerguysd, -
- 3 replies
- 310 views
I want to setup an external login for my IPB 4, setting up multiple different areas of the site and I want them to all share the same login. I had files and knew how to do this with IPB 3 but obviously they no longer work with IPB 4 mainly because the files like ipsregistry and ipscontroller are no longer in the same place. Can anyone help me figure out the new method for doing these things? thanks for any help
Last reply by Summit360, -
- 1 follower
- 4 replies
- 159 views
Is anyone facing the same issue that as soon as you switch on star rating on any IP content db all the remaining fields except desc and images gets invisible....? Below fields working as no rating is switched on: http://carnity.com/business_listing/car-services/fuel-station-quick-lube/adnoc-service-station-abu-al-abyed-1-r489/ All below fields are hidden as rating is on: http://carnity.com/business_listing/car-parts/spare-parts-accessories/abdulla-abdul-wahed-auto-spare-parts-llc-r573/ Reported since 31 July to support and no reply (11 days).
Last reply by Ralf Herrmann, -
- 2 followers
- 15 replies
- 722 views
Hi, I’m stuck trying to upgrade from IPS 3.4.7 to 4.0.11 please help. Please note this is on a development server not production. I have backups of everything. Steps I took to upgrade: Renamed “/forum” to “/forum_old” Extracted “IPS Community Suite.zip” to “/” Renamed “ips_d3cce” to “/forum” Copied public, uploads, and conf_global.php from “/forum_old” to “/forum” Chown & Chmod to correct permission/user Restarted webserver & php (just to be safe) Run /forum/admin/upgrade.php These are the exact commands mv forum/ forum_old md5sum IPS\ Community\ Suite.zip 0e72b622ed61f5275d74b3471030286f IPS Community Suite.zip unzip IPS\ Community\ Suite.zip mv ips_d3cce…
Last reply by AndyF, -
- 1 reply
- 176 views
Is there anyway to have PMs get automatically deleted when a users inbox is full in IPB4? Cause right now it just prevents the user from receiving messages. IPB 4.0.8.1
Last reply by hmikko, -
- 1 follower
- 0 replies
- 149 views
How to reduce space between two front page forum columns....? Check attached.
Last reply by Gauravk, -
- 1 follower
- 3 replies
- 208 views
my site is very slow to be Therefore I wanted to try to remove cache but can not see movie http://www.screencast.com/t/VirOvmx5 error system logs
Last reply by Gauravk, -
- 3 replies
- 231 views
I create a my.php and put it on the server's 'public_html' directory. my.php code: <?php require "init.php"; header("content-Type: text/html; charset=Utf-8"); if(!empty($_POST['sub'])){ $name=$_POST['name']; $pass=$_POST['pass']; //$value =array('auth'=> $name,'password'=> $pass); $member = \IPS\Member::load( $name ); $member1 = new \IPS\Member; var_dump($member); ?><br> <?php var_dump($member1); echo "....................................."; } ?> <form action="my.php" accept-charset="utf-8" method="post"> name: <input type="text" name="name"> pass: <input type="password" name = …
Last reply by Steven Zhang, -
- 0 replies
- 176 views
hello But if I want to check my ACP to update I get to see this locked tasks The following tasks seem to jam frequently: update check. Execute them manually. Please contact technical support if you need help.
Last reply by gerard001, -
- 1 follower
- 8 replies
- 300 views
Hey all, Got a little frustrated that there was no documentation around anywhere for the CSS framework that IPB utilises/has created; so I made one, spent the time and made a repo on GitHub and setup a website for it. While it is very minimal at the moment, I'm hoping to expand on it as soon as possible. Contributions are more than welcome, please don't hesitate to fork the repository (gh-pages branch) and make a pull request with any changes / additions. Site: http://reecea.github.io/ipb4-css-guide/ Repo: https://github.com/ReeceA/ipb4-css-guide PS. I hope this is not infringing copyright in anyway.
Last reply by VizionDev, -
- 5 replies
- 215 views
Hi friend! In version 3.0 it was possible to delete multiple users at once by selecting them all simultaneously. Can I do the same thing with version 4? For example I have 10 pages of spam users, how do I delete them all without having to go one by one? Thanks Bye
Last reply by filpi, -
- 7 replies
- 280 views
hi at all.. in My website if i goto: http://www.laltroweb.it/1.php i receive an empty server page. instead if i go to: https://community.invisionpower.com/1.php i receive an internal ipb custom page. My htaccess contain only invision code, rewrite work fine... Why error code do not work as expected? :| http://laltroweb.it/ips4.php thanks in Advance for any reply, regards...
Last reply by ipbfuck, -
- 9 replies
- 213 views
I'm getting blind. I see a setting that allow members to change their names. For the life of me I cannot find the setting to change member titles. If it exists, where is it?
Last reply by broni,