Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.4k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- Moving Attachments Files Stuck
- Last reply by CheersnGears,
22,531 topics in this forum
-
- 1 follower
- 12 replies
- 482 views
Hallo I'm running a 4.0.x board and try to support HTTPS / SSL in the future. I want to allow both types of connections for a while. So I enabled SSL in Apache but I know noticed that the resources (images, css, js files etc) are still loaded via HTTP. I think this is caused by the board_url setting in conf_global.php What is the best approach to allow both http and https connections while serving all files via the initial protocol the user visits? In 3.4.x there where quite some URL options, it seems most of them are no longer required in 4.0.x or detected automatically. Does changing http to https affect the SEO cache somehow? Th…
Last reply by Elduardo, -
- 1 reply
- 289 views
I saw a way to do it for IPB 4, but I can't find the link anymore. How do I use the default theme for JUST the admin panel, and use my regular theme for everything else?
Last reply by VizionDev, -
Registration
by JLS- 2 replies
- 170 views
Just upgraded our forum to 4. We use different membership management software so we don't allow signups via the IP signup form. Is there a way to redirect registrations and password resets other then a skin hack? I thought it IP 3 we had an admin setting for that rather then skin hacks? Thanks!
Last reply by VizionDev, -
- 6 replies
- 159 views
For some unknown reason my sideblocks moved to the bottom of my board and they're set to be on the right? I touched nothing to do with the sidebar blocks, just refreshed the page once and it happened.. To answer some questions you may have: No, it is not just on my end, i've asked other members and they're seeing the same. No, it is not letting me drag anything onto the side now. Has this happened to anybody else before? If so, do you know how I can go about fixing it? Thanks. Picture should show what I mean. (Sidebar blocks (topics and posts) on bottom, supposed to be on the right side)
Last reply by TAMAN, -
- 3 replies
- 148 views
I just downloaded the 4.1 from the "Client" It's A full install I see, But I can't find the Upgrade. I want to upgrade and I don't see the upgrade files.
Last reply by Mark H, -
- 1 follower
- 3 replies
- 166 views
I would like to add some text to the sidebar. How do I give the block a title? Do I have to create a custom block to do that?
Last reply by broni, -
- 1 reply
- 139 views
Could someone explain how I reduce the amount of text shown with the sidebar widget 'recent posts'? I'd like to limit the amount of the posts content, as at the moment - it includes the majority of the body of a reply and that can really push the sidebar down, creating white space.
Last reply by Joey_M, -
- 1 reply
- 171 views
Very strange. On my test forum the menu feature works. On my live forum I try to create a menu item and I get a blank item and then the menu does not work until I delete the blank menu item.
Last reply by Tripp★, -
- 1 follower
- 4 replies
- 201 views
hi from today, i mimgrate to 4.1, thx for this nice update, i just have a few problems, with google chrome, not on safari. look my board there is #VLE#forums_ -> under all Titles second thing would help, when you're updating the page F5 ou CD+R on mac, look what yuo can see
Last reply by yannsarah, -
- 1 reply
- 260 views
Hey, I am having a hard time searching and finding any information for this. The new update is telling me to login to my FTP to update the files for 4.1 I'm using the cloud hosting, though. I don't see where I was ever given access to FTP?
Last reply by Mark H, -
- 0 replies
- 147 views
I'm planning to upgrade from 4.0 to 4.1 soon and I was wondering what files can be removed before the upgrade? I remember that for a 3.x to 4.x upgrade it was adviced to remove everything except for a couple of folders like /uploads.
Last reply by Kirill N, -
- 0 replies
- 159 views
Hi to all, when i click on the sidebar in the post feed on the last post i have this message: Sorry, there is a problem We could not locate the item you are trying to view. Error code: 2S136/C How resolve? Thanks Hi, i have this error when a new category is created
Last reply by Max_69, -
- 6 replies
- 224 views
Upgraded and now I can not edit my theme at all, on saving anything, I get an EX0 error message. Anyone have any hints as to what i need to edit?
Last reply by steve00, -
- 0 replies
- 148 views
Hello. Updated the forum to 4.1.1. Everything has been updated except for "Commerce". How do I now upgrade "Commerce" separately?
Last reply by MGeek, -
- 1 follower
- 3 replies
- 233 views
Hi Folks, This happened suddenly - not sure why it changed seemingly overnight. IPB located at https://www.backcountry4x4club.ca/forums/ is redirecting to https://www.backcountry4x4club.ca/ /forums/ is the latest version of IPB, / is latest version of WordPress - both have default .htaccess files. Thoughts?
Last reply by autumnwalker, -
- 2 followers
- 7 replies
- 179 views
So the witch doctors of IPB have sent BBCode back to the nothingness from which it came. So my question is if we can't use BBCode anymore, how do you do stuff that BBCode did in the new IPB 4 series framework? So I like to use stuff like http://community.invisionbyte.net/files/file/262-hilight-bbcodes/ are a sample picture below. What are the options that could fill the void of BBCode did?
Last reply by ZakRhyno, -
- 1 follower
- 2 replies
- 171 views
I've just upgraded and bought downloads as well, but can't work out on 4.1.1 how to add Downloads as a button to the navbar. Any tips very much appreciated!
Last reply by JBJL, -
- 0 replies
- 198 views
Hi to all, when i click on the sidebar in the post feed on the last post i have this message: Sorry, there is a problem We could not locate the item you are trying to view. Error code: 2S136/C How resolve? Thanks
Last reply by Max_69, -
- 0 replies
- 115 views
been busy for the past week and today when I logged in I missed two updates of the new release. I'm on 4.13.1 and in my ACP is telling me about 4.1.1. So where is 4.1.0? should install 4.1.0 Frist..... But I'm waiting on the theme to be updated
Last reply by EmpireKicking, -
- 1 follower
- 1 reply
- 175 views
I just upgraded to 4.1, and theres only 9 HD emoticons available: According to this post, there should be 20?: https://community.invisionpower.com/blogs/entry/9737-ips-community-suite-41-preview-available/ Are these emotions available somewhere for me to download?
Last reply by Li3D, -
- 6 replies
- 202 views
Since the upgrade my server/host have been reporting that my disk consumption is nearly full. A lot more than what it used to be. I have turned off the uploads but i continue to have similar problems. My host has told me that the /forum/uploads/logs directory is very large and asked if I have left on some 'very verbose' logging enabled? I was wondering if this is even possible? And also, if i delete said directory will it have an effect on anything?
Last reply by kotaco, -
does anyone know how to make the menu manager change to show that your on a custom url? like it does with built in ips pages. As apps and custom urls to your own pages dont show that your on them. For instance if im on my homepage have it look like this. Instead of this. For me it works on Articles, Activity and Other but Not on Main Forum, Off-Topic Forum or Videos (which is an app, guessing the developer could make that one work?) Either way i think this would be very important to many people, because having the menu act the same way across the board should be an obvious needed thing.
Last reply by Netherlord, -
- 0 replies
- 372 views
Are there any database templates yet available for release notes and bug tracker? I thought it should come up with the new version. I would be now also interested into the Guides template.
Last reply by GriefCode, -
- 1 follower
- 4 replies
- 208 views
Does anyone have a mirror download of the version before 4.1? I don't remember which version it is, but it's not available in the Client Area anymore.
Last reply by ipbfuck, -
- 7 replies
- 238 views
The file could not be found, i looked up the upgrade ressources, this file wasnt present there as well, whats wrong here?
Last reply by VizionDev,