Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.5k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- PHP 8.2 Thread
- Last reply by Sonya*,
22,538 topics in this forum
-
- 0 replies
- 151 views
Not sure what the issue is but I received the following error during the upgrade - otherwise things seem to have gone smoothly. We'll see just how well although no other errors. Pretty impressed how quick and seamless it was... at least during the upgrade. Table 'mysite_dbips4.fxcore_view_updates' doesn't exist /home/mysite/public_html/applications/core/setup/upg_101019/queries.json - query #2 TRUNCATE `fxcore_view_updates`
Last reply by esquire, -
- 2 replies
- 150 views
I am not sure if this is a bug or something wrong with my site, so thought I would ask here before submitting it as a bug. If you go to edit profile and look at the Birthday setting, I have no option to edit the month and if I try to edit the day or year, I get an error does anybody else have this, or is it specific to my site? I have tried on all skins & it is also the same if I try to edit it in the ACP
Last reply by Greg W, -
- 1 follower
- 3 replies
- 320 views
Started happening overnight on 4.1.5. Noticed the update notification for 4.1.5.1 which resolves email issues, but problem persists. I get the following error: php_network_getaddresses: getaddrinfo failed: Name or service not known Thoughts? Resolved - DNS issue.
Last reply by John_C, -
- 1 reply
- 198 views
I want to create a database with pages so some group of my forum would be able to post videos and creating a block for it on sidebar to show the recent videos so basically i created the database and 2 fields title and content but i want to use youtube field type for the title so the video shows up at forum sidebar but whenever i post a youtube link on title field the video does not show as embedded It just shows like this <div class='ipsEmbeddedVideo ' contenteditable="false"><div><iframe id="ytplayer" type="text/html" ="" width="640" height="390" src="" frameborder="0"></iframe></div></div> any idea? ----…
Last reply by TAMAN, -
- 1 follower
- 1 reply
- 177 views
Hello, I have two forums, one of them worked the upgrader fine however other one it's just skipping FTP Options? It will not allow me to enter them, are there anywhere i can change them or add them? Also, after trying to run the upgrader 5 times in a row (it failed, but last time it actually went through without FTP)
Last reply by Stuart Silvester, -
- 0 replies
- 137 views
I was looking through the settings and also in the market place. But did not see any sort of item that would allow this. maybe I am over looking it or not. Is there something I can do for my forums to add a ban button to members profiles? Then have it set to a certain group to be able to ban? I know in the admin panel there is a way to ban but I want to set a ban button up for head mods to be able to click a button to ban on profiles. So they don't need to see the ips, and email addresses. While not allowing other mod groups to see this. Thanks for your time.
Last reply by Steven White_240231, -
- 1 follower
- 2 replies
- 136 views
Is there a format for the csv file? What can you do? Can you put them in to a member group? Set their pw? How exactly does this work? Is it possible to set a standard pw and force them to reset it when they log in? I have to make over 2000 and I don't want to email them individually to send their PW. Any suggestions? Thanks JM
Last reply by socceronly, -
- 1 follower
- 2 replies
- 187 views
The text editor never used to automatically hyphenate words but now with the current update (v.4.1.5) it is hyphenating words and even splitting member names up with hyphen. Is there some way to set the editor to NOT hyphenate any words?
Last reply by Nathan Explosion, -
- 1 follower
- 4 replies
- 211 views
I get this on 4.1.3.1 ACP> Site Promotion > Search Engine Optimization > Friendly URLs My server completely compatible with Rewrite module and all current. .htaccess is current downloaded and uploaded. And looks like friendly url are working, but still getting that message
Last reply by media, -
- 1 reply
- 143 views
I need to have it displayed like in View New Content where you see list of topics that have new posts instead of list of new posts by members in All Activity. The version is IPS 4.1.5
Last reply by Jim M, -
- 2 replies
- 203 views
Every alternate thread background color is little deeper, how can i change that to more deeper?
Last reply by EmpireKicking, -
- 1 follower
- 4 replies
- 138 views
I have Downloads installed. I just upgraded from 3.x. I used to have it named Library, now it's named Downloads. How can I rename it? Thanks
Last reply by Square Wheels, -
- 1 follower
- 4 replies
- 148 views
Howdy folks, I remember in versions past we could create a topic, but before saving it we could preview it to make sure we were happy with how it looked, is this option still available somehow? Thanks for your help.
Last reply by JohnCourt, -
- 1 follower
- 15 replies
- 270 views
Hi there, when trying to click the next page on a thread, whether it's from page 1 to page 2, clicking "next" etc, it just shows the "Loading" text at the bottom and never loads the actual page. This is obviously a huge issue because it limits the user to reading only one page. Here's an example: http://www.breatheheavy.com/exhale/index.php?/topic/688953-britney-piece-of-me-november-7th-show-thread/ Any help would be greatly appreciated.
Last reply by Nathan Explosion, -
I need help guys!~ I was just installing the group name indicator and following the steps and I may have done something wrong and now on my ACP i cant go on my Member tab If anyone can help me here I am willing to pay small amount who can help me fix this
Last reply by MADMAN32395, -
If a staff member is reading this PLEASE respond to my ticket 935451 thank you...
Last reply by Rhett, -
-
fatal error
by j4ss- 4 replies
- 267 views
Hello, I am getting following error when i try to login on my board "Fatal error: Call to undefined method IPS\core\extensions\core\MemberSync\_System::onLogin() in /home/user/public_html/init.php(434) : eval()'d code on line 22" help me please
Last reply by j4ss, -
- 0 replies
- 152 views
Hi im getting this error bellow when im trying to edit the default forum the one that says this is a test forum Fatal error: Class 'HTMLPurifier_Definition' not found in /home/shifts6/public_html/community/system/3rd_party/HTMLPurifier/HTMLPurifier/HTMLDefinition.php on line 27 i just installed the forum didn't modified nothing just enabled the facebook login any ideas on what can make that happen? hmm i deleted the default forum that was created and made a new one and it saved. and lets me edit it.. im guessing all default topics categories have to be deleted? just a note ... seems there is a htmlpurifier 3rd party plugin that doesnt let …
Last reply by david coelho, -
- 5 replies
- 237 views
Our upgrade to IPB4.1(from Xenforo to IPB3.4.8 to IPB4.1.4) finds everyone from me(and several of the staff) being banned with an error message. Saying you have been banned from this community. I looked in the ACP and absolutely none of us are banned. Then we find ourselves unable to edit profile and it is just a mess. Any clue why everyone is being autobanned randomly.
Last reply by Koby, -
- 1 follower
- 3 replies
- 156 views
I was going to upgrade my test site to Suite 4.1.5.1. from 4.1.4.1 and I get an error. Table 'database.IPB4_core_view_updates' doesn't exist domain/applications/core/setup/upg_101019/queries.json - query #2 TRUNCATE `IPB4_core_view_updates` What does this mean? I'm missing a table in my database that it didn't make? Oh opening a ticket takes like days, I'm trying to work on this tonight.
Last reply by nylyon, -
- 1 follower
- 0 replies
- 137 views
I'd like to know where the chatroom filter is at? For some reason "LOL" or "lol" is being filtered out to *** which I can't find on my system. Where is this filter at? It's not in my current profanity filter.
Last reply by Mopar1973Man, -
- 0 replies
- 148 views
after i updated my forum new topic views shows 0 :/ it never goes to even 1 is this a bug or something ? about a week a go someone posted same issue i think i cant find the topic any idea?
Last reply by TAMAN, -
- 5 replies
- 280 views
I've just upgraded my IPS installer to 4.0. I've converted tables in UTF-8 (not UTF-8 mb4) with DB converter script. After upgrade, all special characters (like é, è, ecc.) aren't showed correctly on board (es. "é" shows "é"). Is there a way to correct them? Maybe I can update charset of database and tables with a custom script? Thanks and sorry for my English.
Last reply by ramon.cutanda, -
- 2 replies
- 174 views
I want to show the members online at the bottom of the page? I've seen many IPB forums do so. Is there a build in way to do that or is there a plugin? Also what size should the logo be at the top of the page? I've been searching the forum but I only find articles from 2009. Thanks!
Last reply by Zadimus Snow, -
- 1 reply
- 164 views
I just want to use the default skin/theme and only change the top left logo. How do I do this quickly? Thank you!
Last reply by Marc Stridgen,
-
Upcoming Events
No upcoming events found -
Latest Blog Entries
-
