Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.4k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- Moving Attachments Files Stuck
- Last reply by Jim M,
22,538 topics in this forum
-
V2 to V4 upgrade?
by Guest- 1 follower
- 12 replies
- 259 views
Hello, My board is still on V2 - do I need to go to v3 first or can I upgrade to V4? The upgrade documentation seems to just deal with in-version updates. Do I just make a copy of the current dir and upload these files over the top and run setup? Will it upgrade the database for me?
Last reply by Rhett, -
- 10 replies
- 467 views
What causes these issues and how do I fix them? Info: The Content-Type was text/html. Using the HTML parser. Info: Using the schema for HTML with SVG 1.1, MathML 3.0, RDFa 1.1, and ITS 2.0 support. Warning: The checkbox role is unnecessary for element input whose type is checkbox. From line 258, column 2; to line 271, column 2 mInput'>↩ <input↩ type='checkbox'↩ role='checkbox'↩ name='remember_me_checkbox'↩ value='1'↩ id="check_4d4a3f1328a60a193f716c6959c9682d"↩ checked aria-checked='true'↩ ↩ ↩ ↩ ↩ ↩ ↩ >↩ ↩ <s Warning: Element main does not need a role attribute. …
Last reply by John_C, -
- 7 replies
- 162 views
I purchased commerce last night and just setting it up. I have a problem with it promoting user group upon purchasing. I set up one product, and it works fine. However, another one that is set up to offer advertising doesn't promote group. When you buy it you should get adverts in the board (which works) and also promoted to another group. This doesn't work, the user stays in their original group. All the settings seem to be fine, and the same as the working product. Permissions are fine. Any thoughts?
Last reply by Lenny Warren, -
- 3 replies
- 171 views
Sometimes when I'm on my iPad, when I edit a post, then click the 'save' button, it doesn't respond. You can see the button depress when your finger touches it, but it absolutely will not save. It does this inconsistently, but when it happens it annoys me. Anyone else having this issue at times? I was trying to edit typos in this post from my iPad: http://streetntrack.net/topic/2065-my-new-to-me-euro-hotrod/?do=findComment&comment=45341
Last reply by chilihead, -
- 1 follower
- 0 replies
- 155 views
Hi, the notifications.xml RSS feed is only accessable by logged in members. So is there a way to access this RSS feed from external RSS readers? Kind regards, Stefan
Last reply by Stefan Werner, -
- 0 replies
- 142 views
There used to be a BBC code by which the content remain hidden until some one replies in the topic.... how to get it back in IPS 4? I used to ask a question / puzzle and answer was hidden until the user attempts by replying http://positivezeal.com/forums/topic/2507-one-eight-letter-word/ Regards Saurabh
Last reply by Saurabh Jain, -
- 1 reply
- 147 views
I've added an Advertisement (Upload Image type), and works great. How do I add a Title for the block that shows up on my site? ie. Right now it only shows the image, but I want to add a Title that says "Our Sponsors" above the image... I renamed my advertisement in the admin section "Our Sponsors", but it does not that text above the image on the main site.
Last reply by steve00, -
- 5 replies
- 200 views
I need a test site to try thiings out so do I just download the whole suite again and upload it via ftp in another folder or something like that? thanks if you can help
Last reply by Dean_, -
- 1 follower
- 8 replies
- 288 views
I have this user who signed in through facebook. On Facebook he had this stupid naked picture of himselve as profileimage. Now - he changed his username and removed the picture from facebook and from everywhere on the net. Still - when people search for his name - first thing they see is this naked picture with a link to my forum as the first hit on google. So - it seems - allthough he has changed his profilepicture and name - his name is still in the quotes all around my forum. How do we recount that in 4.1? Thanks KI
Last reply by Daniel F, -
- 2 followers
- 2 replies
- 137 views
Hi guys, Been playing around with my new IPS installation, still haven't got the import to work yet..in the meantime I have made a couple of minor theme changes. Mostly the colour but also added a header image using the header image plug in, and added a site logo. Earlier I was playing around with the menus, added a new menu button to an external website. That is literally all I did. Now the header area looks like the attached. I reverted the menu to how it was before, nothings changed. Any idea why this happened please?
Last reply by Steve Bullman, -
- 2 replies
- 180 views
Basic question, but how do I add an announcement to my forum in the announcement block? I did a search in my admin, but did not see a setting for adding, managing announcements. Thanks in advance -
Last reply by interfx, -
- 0 replies
- 140 views
Hi all Hope this is the right forum. I have some data that is populated into the mysql database externally. Is there some simple way to retrive and display it in the header of the site. I am running ipboard 4.1. Thanks for any guidelines, i was reading about the classDB.php but i assume there might be some easier way to do this.
Last reply by Fedda, -
- 1 follower
- 11 replies
- 266 views
Evening My site logo fits my site on my laptop perfectly in firefox - When I use my desk top it is too long Currently I am using iro 1300 x 130 size Also people complain when they restore down (make the view smaller) the logo decreases differently from the rest of the board Any ideas Thanks
Last reply by tnn, -
- 2 replies
- 238 views
Can someone assist with the correct syntax to display the correct coloured background based on Status of a particular issue in Pages in a 'Bug Tracker' type facility {{if $formValue['new']}} <span class="ipsBadge ipsBadge_style5">{$value}</span> {{elseif $formValue['confirmed']}} <span class="ipsBadge ipsBadge_style7">{$value}</span> {{elseif $formValue['fixed']}} <span class="ipsBadge ipsBadge_style6">{$value}</span> {{elseif $formValue['closed']}} <span class="ipsBadge ipsBadge_style2">{$value}</span> {{endif}}Im using the above but whilst the wording changes the background colour remains as ipsBadge_style5 Any help would …
Last reply by TravelingPasserby, -
- 0 replies
- 140 views
hi! eg: article with some tags and tag prefix as "seo". publish... now if i click in any tag all work as expected. prefix, instead, report me no result (if is the first time I use it) :| is this normal? :/
Last reply by ipbfuck, -
- 3 replies
- 183 views
Hi I am trying to ban a member I have blocked his ip address but is still managing to re register any ideas please? All his ip addresses are very close so need to ban an ip range some how.
Last reply by Kevin 7, -
- 4 replies
- 161 views
Hello, Using the latest IPS/IP.Board I'm hoping someone has figured out a way to do this. I could use the announcement system (but then I have to open up the announcement system to ALL my moderators of different forums, and it appears I can't restrict which forums they are allowed to post announcements to). I am trying to use the "Users can only see own posts" permission setting for our support forums, so that they are private posts. However, we have specific instructions on the formatting of their post (think a template they use). I would like to let my moderators post and pin that template in their respective forums, however, it appears that regular users …
Last reply by chilihead, -
- 6 replies
- 304 views
Hello, I have SSO in my web app and in order to authenticate people using ipb I'm using the following code: require $path.'/forum/init.php'; \IPS\Session\Front::i(); echo id: ".\IPS\Member::loggedIn()->member_id; Very ofter I get an empty member_id from the echo command and the session disappears from my part of the application. The session in ipb still works fine and after clicking several links in the forum, the member_id variable becomes available again and so the session for my part of the app. This happens all the time. Should I add anything else to those two first lines in order to use the session information in my app ? Thanks.
Last reply by Lince, -
- 3 replies
- 166 views
I would like to remove where it says what member group you are in from the profile to the left of posts as shown in this image: Would somebody know how to do this and what needs to be edited etc for it to work please? Thanks in advance for your help
Last reply by Kevin 7, -
Anyone know of a free hook that will display my most active topics in the last 24 hours (by post count). Thanks
Last reply by Kevin 7, -
- 1 follower
- 1 reply
- 190 views
Hi guys, I'm trying to configure Facebook login handler properly. Today I have finally got my App approved by Facebook. And seems it almost works, but on the very last stage, when facebook redirects me back to community, community login/register page says "Something went wrong". Very detailed error explanation, I really love it... but no idea, what exactly goes wrong. Could somebody help and provide example (screenshots) of proper facebook App settings? I'm not sure that I have configured "Advanced" tab properly Thanks!
Last reply by Ibragim Pupkevich, -
- 1 reply
- 177 views
Hi, I'm trying to setup a proper mod_rewrite rule to get the API working with my website without using .htaccess. Currently I have the following but it doesn't seem to redirect to the API just the main website. Any ideas? Options -MultiViews RewriteEngine On RewriteBase / RewriteCond %{REQUEST_FILENAME} !-f RewriteRule \.(js|css|jpeg|jpg|gif|png|ico)(\?|$) fcgi://127.0.0.1:9000/home/tyler/ips/404error.php [P,NC] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule ^/api/.* fcgi://127.0.0.1:9000/home/tyler/website/api/index.php [E=HTTP_AUTHORIZATION:%{HTTP:Authorization},P] RewriteCond %{REQUEST_FILENAME} !-f …
Last reply by Tyler Cassidy, -
- 1 follower
- 2 replies
- 150 views
I locked a poll topic, but members could still vote on it. Is this a bug, or is there special way to close a poll?
Last reply by chilihead, -
- 1 follower
- 2 replies
- 191 views
Does anybody know how to change the date format to UK format?
Last reply by karld, -
- 3 replies
- 224 views
Hi! I get an error as I try to create a topic Error code EX2 ,the funny thing is that the topic is created perfectly but instead of previewing the topic i have just created i get an error. For replying topics something alike happens, this time i dont get any kind of visible error, as i hit reply button appears again clickable as it nothing had happened, but the reply was ok... any clues?
Last reply by Carol Cornwall,