Help & Support
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
20,885 topics in this forum
-
- 0 replies
- 127 views
I'm trying to make my application load some javascript/CSS if my custom template tag is used. Here is my output plugin code: public static function runPlugin( $data, $options ) { foreach( \IPS\Output::i()->js( 'front_browse.js', 'myapp', 'front' ) as $url ){ \IPS\Output::i()->endBodyCode .= "<script type='text/javascript' src='".$url."'></script>"; } array_merge( \IPS\Output::i()->cssFiles, \IPS\Theme::i()->css("myappDefault.css", "myapp", "front")); return '\IPS\Theme::i()->getTemplate( "browse", "myapp", "front" )->myAppTemplate( "'.$data.'" )'; } On my dev install, this works perfectly, but when I move it to the live s…
Last reply by snugRugBug, -
- 6 replies
- 159 views
Uploaded 4 images to my gallery... smallest was about 2.1 MB, largest about 3.6MB 2448x3264 (iPhone) or 3264x2448 (iPhone) - depending on landscape or not. My group setting for my profile is unlimited on file sizes, etc. After 5 minutes, the screen is still on this and no error logs shown. Anybody else have a similar issue with the Gallery?
Last reply by Admonstrator, -
- 1 follower
- 17 replies
- 185 views
Hi everyone, Today I noticed that one of the posts contained the following html code: <div> <div style="margin-left:695px;margin-top:176px;"> <div title="Protected by Grammarly"> </div> </div> </div> which shouldn't be possible because I have pasting formatted text and adding html code disabled. Any ideas what this could be?
Last reply by Kirill N, -
- 1 follower
- 2 replies
- 155 views
I just took over a board hosted on Invision Power, but the domain is held by GoDaddy. So now I need to create an email to manage the forum, and would like to have a domain email. I don't know how to create an email address, or where/how to access it. Attempting to create something at GoDaddy, they need to connect to the host, and I can't figure that out. Does IP even host email? And if so how do I access it?
Last reply by The_Mage, -
- 2 replies
- 157 views
A few weeks ago, I temporarily transferred the domain to the invisionpower domain, but I need to change it now. How do I change the primary domain from a domain provided by Invision Power (deltagaming.invisionzone.com) to my own domain. If it helps a little, I purchased this domain through Google Domains a few months ago.
Last reply by Christian Weghorst, -
- 2 followers
- 4 replies
- 103 views
In our current Sphinx setup we use a charset_table to make sure that accented characters map to their non-accented equivalents when doing a search (for example, searching for "brûlée" gives the same results as searching for "brulee"). How is this done now that we can't use Sphinx? Second, how do we configure out site/database so that other non-Latin searches work correctly? Right now, for example, a search of our site for "肉骨菜" yields no results (it should). The same is true for things like ก๋วยเตี๋ยวผัดขี้เมาไก่ and Tôm sốt cà chua. While we are an English-language site, many culinary terms are expressed in other languages, so I'd like those searches to work.
Last reply by eGullet, -
- 2 followers
- 8 replies
- 215 views
how add topics to sitemap.php?
Last reply by ABGenc, -
- 2 replies
- 129 views
Is there a way to select and delete more than one member simultaneously? I would like to remove old/dormant forum members, I can find them using advanced search. The only way to delete that I can see is using the drop down menu that appears at the right of the searched list. Using this method takes me back to the member list each time so I have to either record a list of members to remove or search again.
Last reply by Missing Lincs, -
- 0 replies
- 80 views
I have Commerce as a part of my system, and would like to include a product group on the main Commerce page which has no products but which links to an external website where those products are sold. Does anyone know if Is this possible? If so, how is it done? Thanks in advance for any help.
Last reply by dancingbear, -
- 2 followers
- 11 replies
- 290 views
As of the 1st of the month, for some reason my server is unable to reach invision services, every time I put in my license number I get this error; " There was an error communicating with the IPS License Server: name lookup timed out. Please try again later or contact IPS technical support for assistance. " I've contacted support, they apparently can't reach or access my site, and it's only them, none of my customer base has any issue accessing my site or services. Also, commerce can't access PayPal to direct payments/invoices to them. I'm not sure if this is related. Support stated it's probably my firewall, I've look to the best of my knowledge a…
Last reply by kkucharsky, -
- 0 replies
- 113 views
Hello, I cant update my forum. I add my licence code and have this communicate: There was an error communicating with the IPS License Server: Connection timed out. Please try again later or contact IPS technical support for assistance. Can you help me?
Last reply by kkucharsky, -
- 8 replies
- 150 views
I want to create a dropdown link on the menu that open the sublinks on the secondary nav bar, just like "Browse", "Activity", "Marketplace" and "IPS 4 Resources". On the menu manager in the AdminCP we have only 4 options: Activity Stream Item Pages Drop-down menu External Link None of those allow me to create the menu that I want, just like in IPS 4 menu, as mentioned above. Before 4.1.3, I was using drop-down menu, and the sublinks were shown as drop-down menu and also in the secondary nav bar. After 4.1.3, the secondary nav bar looks empty and only the drop-down menu is shown. What I am missing?
Last reply by dancingbear, -
- 1 reply
- 92 views
This should be easy, but I have not idea how to add text content to the default Guidelines page. Where do I have to navigate to? Thanks!
Last reply by Woodsman, -
- 1 reply
- 124 views
Alright.... so how do we do this? I would hate to have to make a whole bunch of if statements to display a custom form for a pages database but there is literally no documentation on how to get specific fields to show to be able to make them more cutomizable. What I'm looking to do is condense a few of my forms to show certain fields in the same "section" instead of having all of the fields show up with their own custom area. The problem is the only data I can find is: {$input|raw} When I print the output it comes up with all the data I need but there is no explanation on how to get it to format appropriately. Anyone have any advice on a custom form to make it…
Last reply by -RAW-, -
- 1 follower
- 10 replies
- 223 views
IPS adds a copyright link to every page of the communities. To better SEO, I would like to add a "nofollow" directive to the link. I don't want to remove the link, only add the "nofollow"meta tag for SEO purposes. I have tried to search the code on the template, but could not find it. I guess it's hard embedded on php code. Anyone has tried the same thing? Thanks.
Last reply by sobrenome, -
- 1 follower
- 1 reply
- 117 views
When I upgrade my community to 4.1.3.1 last night, I cannot find the 'Remove Orphaned Files' in Files menu. I still able to used this on 4.1.2 but it is gone now.
Last reply by Foolboy, -
- 4 followers
- 7 replies
- 201 views
Previously I could create random, latest, top item blocks etc etc. Now I can only seem to be able to make a block consisting of top 5 items. Has this feature been removed?
Last reply by bradl, -
- 1 follower
- 0 replies
- 118 views
I'm attempting to add some click-to-insert functionality to the editor in 4.1, and I can't seem to find the proper combination of functions to insert and format an image. I could just insert the <img> tag myself, but then I miss out on the thumbnailing/lightboxing that happens when someone inserts an image by hand. Is there an easy way to tell the editor to parse new content (if I were to just insert the URL), or to pre-process a URL in the same way that CKEditor does it?
Last reply by seanzol, -
- 4 replies
- 163 views
I am trying to turn on the Rewrite URLs feature in System >> Search Engine Optimization >> Friendy URLs. My site already has two .htaccess files: 1) In the site's root directory. This is the main .htaccess file which I am modifying. 2) In the [root]/wordpress/ directory which is necessary for the wordpress blog I have located on my site. I am not modifying this. The problem is, when I paste the required code into the root .htaccess file, everything works but my wordpress URLs become broken. How do make sure that the wordpress .htaccess file is unaffected? Here is the htaccess code I'm pasting in: IfModule mod_rewrite.c> Optio…
Last reply by laltroweb.it, -
- 2 followers
- 25 replies
- 415 views
Anyone know what the current ticket response times are?
Last reply by h-y-b-r-i-d, -
- 5 replies
- 144 views
Just bought my new domain name and want to add it so it can be used. I can't find where to change this in the admincp section... Once signed in I only have the options of the left side where I can't find anything about it. I do not have any other menus in my admincp. There should be a redirect thing some where but I can't seem to find it. Is this doable yourself or do you gotta put in a ticket to have it done and wait a week before someone even gets back with you about it? If someone could point me in the right place in the admincp to do this myself, I would be very thankful..
Last reply by AndyF, -
- 6 replies
- 128 views
Is there a way to restrict the font size in signatures?
Last reply by eGullet, -
- 2 followers
- 13 replies
- 371 views
Hello guys, I was thinking about adding CloudFlare to my community. How can I do it? (I register for the free plan) and I am looking to use the professional soon. Also I saw some forums that have something like this: Checking your browser before accessing osbot.org. This process is automatic. Your browser will redirect to your requested content shortly. Please allow up to 5 seconds… DDoS protection by CloudFlare Ray ID: ******************** How can I do this and what is it useful for? Any idea also on how can I add the cloudflare to make my community much safer and faster? …
Last reply by GriefCode, -
- 2 followers
- 1 reply
- 120 views
Hi everyone, I used to put this code in my html file right over the first post content and display ad in the first post each page/topic Can someone convert this if statement to work with 4.1 - I have already created an advertisement block and called it post and put it in {advertisement="post"} <if test="$post['post']['post_count'] % $this->settings['display_max_posts'] == 1"> {advertisement="post"} </if> Thanks
Last reply by media, -
- 1 follower
- 3 replies
- 90 views
Was trying to re-organize our emoticons and I didn't see a way in the admin panel so I removed them off the server. However, they are still showing up in the admin panel. How do I remove the blanks ?
Last reply by DanInMS,
-
Upcoming Events
-
Latest Blog Entries
