Technical Problems
Run into an issue and need help from the Invision Community Team?
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Classic self-hosted technical help
- 30.2k posts
- 6 followers
Problems related to your server or other classic, self-hosted edition issues.
- Adjusting search to allow 2 character search terms
- Last reply by Marc Stridgen,
22,469 topics in this forum
-
- 2 replies
- 154 views
Hi there. Just a question regarding plugins. I have installed one which shows the online users. It is for IPB4 so it should work with my install. But I see no place to either put this into my theme, and it doesn't show up anyway at the bottom. I looked at the screenshots and it showed some form of block manager? However I cannot find this in my admincp at all. Any help would be great. Thanks.
Last reply by jnewing, -
- 5 replies
- 230 views
Excuse me if this is the wrong place.. But, I used the search tool and found a lot of old threads describing this but nothing for the current version of IPB. How can I change the colors of usernames for certain groups.. in topic view and other places. Also, I was curious. How can I put characters like the + that IPB forums has.. I know it means your a client but I like that Thanks in advanced!
Last reply by Mark H, -
- 4 replies
- 169 views
Hey Boys and Girls i have a question regards the groups system in IP, when i post something on my Forum only my main group avatar shows and i want alle the groups im in to show but only the avatars from the groups "so like i have Support, and Moderator, and Admin" and my main group is Admin only the admin Avatar from the admin group shows, and i want the Avatar from the Support, Moderator and admin avatar to show hope thats Explains it otherwise let me know
Last reply by Kyhn Sahl, -
- 2 replies
- 157 views
I've noticed that AdSense banners break responsive themes. The normal small adverts work fine on mobile, but the banners stretch the screen too far. I've tested this not only on my site but an IPS 3 site, as well as on other phones besides my own, and even by zooming in on Google Chrome (depending on your screen size, at around 200% ish your browser will become like a mobile browser if the website you are on has a responsive design). Some examples of this breaking are: The banner stretches beyond the limit of the responsive theme, so the size of the page is adjusted. It zooms "correctly" at the beginning, but for example if you open the menu b…
Last reply by Hunter Lyons, -
- 0 replies
- 171 views
We are using IPB4 and would like to find members that keep changing IP addresses but within the same subnet. For example they will begin posting using 12.34.56.100, get banned, and then re-register using 12.34.56.200. My question is, how can we find all members using an IP wildcard search such as 12.34.56.*? Using 12.34.56.* as the search term does not appear to work.
Last reply by MartyMcFly, -
- 1 follower
- 1 reply
- 148 views
Example original link: http://www.fillaritori.com/index.php?/topic/57776-myyd%C3%A4%C3%A4n-no-saint-maastopy%C3%B6r%C3%A4/ The link after Facebook share: http://www.fillaritori.com/index.php?%2Ftopic%2F57776-myyd%C3%A4%C3%A4n-no-saint-maastopy%C3%B6r%C3%A4%2F What there happens?
Last reply by sulervo, -
- 1 follower
- 4 replies
- 191 views
Hi just noticed that the option to preview a post before publishing it doesn't seem to be available anymore. Anyone found a way to go around that? Thanks
Last reply by Gabriel Touchette, -
- 1 follower
- 2 replies
- 168 views
We want to present all our members with a new board policy, that they need to agree with upon logging back in. Is there a way to present them with the new rules after a forum-wide forced log-out? I haven't been able to find something like that yet. Any pointers would be greatly appreciated.
Last reply by Jorijn Schrijvershof, -
- 1 follower
- 1 reply
- 133 views
When using the IPB4 demo board I noticed somewhere in the acp you could change what editor (for people making posts) and you could also add custom buttons to the editors tool bar. I've hunted all around the acp in my new IPB 4 install and cant find it? Any idea where it's hiding from me!? lol Thanks
Last reply by Nathan Explosion, -
- 1 reply
- 138 views
Is there a way to make for members to display youtube videos in the gallery instead of uploading videos? So they could just enter the youtube link instead of choosing a file to upload? We don't really want videos uploaded to our server, and youtube, well, it just works. If it's possible, we'd also like it if it could be configured in the acp that for the video category that we would create, we could select url's only, so files could not be uploaded. Or maybe it could be done with the downloads app? Same thing as above, but members could only upload/enter a url, not a file
Last reply by chilihead, -
- 1 follower
- 8 replies
- 433 views
hi i want to create a page to show forum users by a list like this for example this shows the staff members http://hellshammers.net/forum/index.php?/staff/ and i want another one to show every members by a list
Last reply by kar3n2, -
- 1 reply
- 324 views
So the mad emoticon is now showing up on my chat and the emoji looks squished. Is anyone else experiencing this on their forum? As you can see by the attached image. All of the other emoticons seem fine. And for the record I haven't modified any of the default emoticons. And the emoticons seem to be working on forum threads, so is this a bug? or is there is a problem with my IP.Chat?
Last reply by Kevin 7, -
- 2 followers
- 3 replies
- 219 views
I'm probably missing something obvious, but I haven't been able to figure out how to go about removing or updating a CKEditor plugin -- hoping someone else has figured out a way?
Last reply by Nathan Explosion, -
- 1 follower
- 7 replies
- 197 views
Loving the new IPS 4, as are most of our members. One thing I've been asked is if the forum is compatible with emojes (spelling?), those wee funny faces on mobile phones. I know we have the smileys but was just wondering if it's an option? Also, is it possible to have "back to top" button on the forum? This would be especially handy for people browsing via mobile phones. Would be superb if that can be done. Dave
Last reply by crazzzydave, -
- 3 followers
- 90 replies
- 23.4k views
It's been suggested before to enable full SSL support for the AdminCP, but I'd like to take things a step further with my own suggestion. I would like to have the option to enable SSL everywhere on IP.Board. Not just on login pages, not just the ACP, but give users the option to use SSL globally, similar to the manner sites like Facebook do. Users would be able change this setting through their account settings, giving them the option to enable or disable global SSL this way, but still letting the admin force SSL on login pages. SSL would first need to be enabled and set up by the boards administrator, of course.
Last reply by PedroNL, -
- 2 followers
- 8 replies
- 276 views
I've just started doing a conversation from Xenforo, but the converter seems really slow. I've been looking at the database and it seems to be converting about 1 member per minute, at this rate it will take forever, have I done something wrong? Also what do "follow_missing_member" and "follow_missing_rel_info_orphaned" mean in the error log?
Last reply by sudo, -
- 1 follower
- 1 reply
- 197 views
Hello All.. Could anyone help is setting up sendgrid for IPB. I was on Mandrill before. I've tried putting y Key and username under email settings.. but not able to get email through.
Last reply by sudo, -
- 1 reply
- 157 views
Hello, Is it possible to shorten the country list when adding a new calendar event? I only need 2-3 counties but now I have an endless list. Thanks!
Last reply by Ely R., -
- 1 reply
- 126 views
Hey, I was wondering if it's possible to give users in my store credit. Preferably, could I generate a gift card for them? I run contests from time to time and would like to allow people to purchase perks in my store using credit from these contests.
Last reply by chilihead, -
- 2 followers
- 9 replies
- 346 views
Hello, we are evaluating different caching mechanism with IP.Board 4.1.x. Thus we installed Redis 3.0.6 from here: http://redis.io/download Redis-server is up and listening on default port, but we seem to miss an appropriate PHP module for Redis: Redis In order to use this method, the Redis extension must be installed on your server. The ACP option is still grayed out and I am asking which "Redis extension" is missing? Thanks, Thomas
Last reply by sobrenome, -
- 1 reply
- 184 views
Many of my members are reporting that they are not able to stay logged in. When having to sign in again after a period of inactivity, they are prompted (required) to do a password reset. This is happening over and over for some. I have had them check their browser, make sure that cookies are active, made sure there was no auto-fill of incorrect password, etc. I'm not sure what can be done about this. Any ideas, has anyone else had this problem?
Last reply by Stormlilly, -
- 4 replies
- 195 views
I know you can change the pips within ranks but admin and mods aren't in there and can't find where these are able to be changed? Search: Title Title Minimum Content Items Preview Newbie 0 Member 10 Advanced Member 30
Last reply by karld, -
- 0 replies
- 106 views
Or just all topics in reverse order, based on start date, not last reply. This is something i wrote a webpage for for my moderators to use to keep an eye on new content. However I wondered if it is possible to do it with the stream tools in the new one. Currently however I am either doing it wrong, or you have to have posting activity too.
-
- 3 replies
- 185 views
OK, getting frustrated. I tried to split a topic from page 7 to the end of page 10, but when I selected one post and clicked split, it only moved that one post. When I selected multiple posts, it looks like it will only merge those posts together in to one post (?) and allow me to put a final comment. When I selected move, it will move the whole thread. So what's the correct way to split a topic in to 2 from the point it went OT?
Last reply by John_C, -
Something Strange - Hide Tags
by Guest- 1 reply
- 104 views
Hello, I've just upgraded v2.2 -> v3.4 -> 4.1.8 Despite sticking a "hide until reply" plugin on I found i am seeing tags that say [/hide_me] whereas checking my v2 database for the same post they were [/hide] Does part of the conversion process change these tags in posts? I think I have 2 options: 1) regex change it on the db 2) import another copy of the plugin which has the "new" tags.